Gillian Wright

Chief HR and Administrative Officer Southern California Gas Company

Gillian Wright has been vice president, customer services for Southern California Gas Company (SoCalGas) since 2014. In this role, Wright is responsible for overseeing the many ways SoCalGas employees interact with customers, from the field and call centers, to printing bills and processing payments. She is also responsible for completing SoCalGas’ $1 billion project to deploy nearly 6 million advanced meters. This work is done by approximately 3,000 workers, and she is inspired by their dedication to delivering quality service to SoCalGas customers.

Previously, as director of customer programs and assistance, she oversaw the formation of a historic partnership between SoCalGas and the Los Angeles Department of Water & Power (LADWP) to provide energy efficiency programs to the two utilities’ shared customers.

Wright joined SoCalGas as a regulatory analyst in 1999. She has served a variety of roles in regulatory affairs and customer service for SoCalGas and its sister utility San Diego Gas & Electric.

Wright is a member of the board of the Los Angeles Business Council, the California State University Foundation, and LA Family Housing, Western Energy Institute and she serves on the Customer Service Committee for the American Gas Association. She is past chair and former member of the board for the Energy Solutions Center, a trade association of North American gas utilities, and a graduate of Leadership California. She holds a master’s degree in public policy from the John F. Kennedy School of Government at Harvard University, and a bachelor’s degree in economics from Reed College.

Wright enjoys spending time hiking Los Angeles’ many trails. She lives in Los Angeles with her husband and three children.