Field Service Palm Springs 2019

April 23 - 26, 2019

JW Marriott Palm Desert Resort & Spa, CA

Nick Chang

VP, WW Customer Success & Services

11:55 AM Moving Your Organization Towards Customer Success (Because Customer Support Is Dying)

  • How customer success is different than customer support
  • Gathering the right information about your customer so you can be predictive and proactive in the services you are offering
  • Evolving your offerings for customer retention
  • Concrete practices to move the needle of service

Check out the incredible speaker line-up to see who will be joining Nick.

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