Advancing Service Together

Field Service is where cross-industry service, support, and customer success leaders come together to build world-class operations. With forward-looking content and unique session formats, Field Service is designed to help you achieve service excellence and drive profitability.

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“Field Service is the number one conference to learn what’s happening in service today.”

James Crowl
US Country Service Manager


“Attending Field Service is critical to any organization looking to transform their field workforce.”

Marc Coleman
Head of Field Service


“The sense of community you’ll find at Field Service is unlike any other show.”

Brad Meiners
Field Operations Manager


“I’ve gained strategies that have helped us grow, and take us to the next level.”

Shawn Weber
National Service Manager


Networking, Just A Click Away

Interactive Roundtables

Network, learn and benefit from the shared knowledge and experience of your peers at our interactive roundtables. Choose roundtables based on your interests and share conversations that produce actionable takeaways.

Deep-Dive Workshops

These workshops are designed to teach you the practical skills, techniques, and allow you to seek advice from those who’ve done it all before. You’ll be inspired with ideas that will transform your service operation.

Live Chat

From connecting with peers, to asking a speaker that burning question you've been holding on to, live chat is your virtual connection with the B2B Online community. Don't be shy, you’re in good company.

Virtual Happy Hours

On the rocks, neat, chilled or however you prefer - our virtual happy hours are best served for those looking to relax after a long day of strategizing. Grab your favorite drink and join us as we cheers to new friends!

One of a Kind Expo Hall

Visit our virtual sponsor booths to explore products, get information, ask questions and demo the industry’s most innovative solutions. You’ll walk away with the tech that will drive your service program into the future.

Why Field Service Virtual is Rated #1

Learn From The Largest Service Speaking Facility In The World

You’ll listen to 30+ leading expert service speakers for an unbiased view of where the future of service is headed. With 600+ executives in attendance, you’re guaranteed to make new connections, and walk away with actionable insights to take your service program to the next level. All from the comfort of your own remote office.

The Most Interactive
Online Event, Ever

Join your peers for 45+ sessions over three days with multiple tracks and formats to choose from. From 1-to-1 meetings, workshops, matchmaking sessions, roundtables, town halls, lunch and learns, virtual happy hours and much more, you’re guaranteed to bump digital elbows with service and support royalty.

Your One-Stop-Shop For Tech Innovation

At our virtual exhibit hall, you’re one click away from the most innovative suppliers in the service industry. Explore their products, attend 1:1 demos, and learn from their experts. You’ll discover new tech that can help you become a service organization of the future.

All Major Players in One Place


Everyone is eager to share with and learn from each other; there’s a real sense of community here that you don’t find at other events. I feel very inspired!

David Douglas, Vice President, Service Management, Scientific Games

One Of A Kind Audience

From the largest organizations in manufacturing and residential/commercial services, to small and medium-sized companies, Field Service is for organizations who want world-class service and field operations.


Bring Your Team & Invite Field Service Friends

Field Service is in the business of people - connections, network building and stories. We love growing our strong community and we want you and your colleagues to be a part of it. Invite members of your team so you can double (and triple) up on your strategies for free!

Real Reviews From Real Attendees

See why the community rates Field Service as the number one service and support event of it's kind.