Field Service West 2026 | The Service & Support Conference

Welcome to the Future of Service,
Going Beyond the Field

Since 2003, Field Service West has been the must-attend gathering for service leaders driving transformation at scale across their organizations. Service has rapidly shifted from operational overhead to a core contributor of business profitability and innovation. This flagship event brings together the brightest minds, boldest innovators, and most forward-thinking organizations to chart the course for the next wave of growth.

This is where strategy meets execution, where conversations go beyond operational efficiency to redefine what service means in today’s customer-obsessed, technology-driven landscape. Join us this April to hear how industry leaders and technology pioneers are transforming service into a scalable growth engine by monetizing the full customer lifecycle and positioning service as a key aftermarket partner.

Your Peers, Their Praise

Hear what your peers have to say about Field Service

"Unbelievable networking and best practice sharing event I've ever experienced. "

Wayne Creech
Director of US Field Operations
Siemens

" Incredible event, met with two vendors that we had no idea they existed and solved the problems we are facing. "

Steve Cook
National Service Operations Manager
Hisense

" Excellent conference, relevant session topics, great speakers. Well worth the time investment. "

Stuart Davey
Field Engineering Director
Cummins

Leaders Defining Service Excellence

Your 2026 Speakers Include:

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Tanya Singh

Chief Commercial Officer
Biotronics3D

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Anthony Billups

President
Premistar

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Showkot Hassan

Global Head of Service
Omron Corporation

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Brad Haeberle

Executive Vice President, Services
Siemens Smart Infrastructure

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Stephen Goulbourne

Vice President, Global Program Director, Global Service
Mettler-Toledo

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Stephen Cohan

VP, Worldwide Customer Service and Support Organization
Agilent Technologies

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Sasha Ilyukhin

SVP Global Processing Services and Services Solutions
Tetra Pak

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Brandon Simon

Managing Director, Customer Support
Crown Equipment

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Mark Crook

SVP, Energy Services
Homeserve

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Anne Emberson

Vice President, Digital
Ecolab

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Salvador Accardo

SVP, Business Development
Exponential Power

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Haroon Abbu

SVP, Digital Technology & Data Analytics
Bell & Howell

Team Award
  • Best Service & Support Strategy Team Implementation
TECHNOLOGY & INNOVATION
(Company Award)
  • Best Al Use Case & Implementation
  • Most Innovative and New Approach to Service Delivery
INDIVIDUAL AWARDS
  • Outstanding Woman in Service
  • Field Service Hall of Fame (Lifetime Achievement Award(s)

Leading the Way for Service Organizations Since 2003

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The #1 Rated Career-Transforming Experience

Learn from the Largest Service Speaking Faculty in the World

With 100+ expert service organization speakers on board and 800+ executives in attendance, you are guaranteed to make new connections, network with the brightest minds in the industry and return to the office with actionable insights, ready to elevate your field service career to the next level!

The Biggest Payback on Your Time Out of Office

Take advantage of 40+ hours of discussion groups, roundtables, workshops, structured and unstructured networking activities. This is your opportunity to speak “off-the-record” with key industry stakeholders to get insider intel on the best field service strategies and service monetization tactics that work.

Your One-Stop Shop for Innovation

If you are looking to upgrade your technology to keep up with the digitalization race, Field Service is THE place to be. Check out our Innovation Theatre and connect with 70+ exhibitors who can help you revamp your service business and become the service organization of the future.

One Of A Kind Audience

From the largest organizations in manufacturing and residential/commercial services, to small and medium-sized companies, Field Service is for organizations who want world-class service and field operations.

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Let's Connect & Create A Custom Experience

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Hi, I’m Rachel, the Sponsorship Director for Field Service. Reach out by clicking the button below and I’ll be in touch within 24 hours. Looking forward to connecting!

Join Our Growing Service Community

Come as an attendee, but leave as a member of one of the largest communities of service executives!
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