Maximize Field Efficiency

Secure your seat by November 30 and save $1,000! Don’t miss out on this exclusive savings offer


The Global Conference for Leaders in Customer Success, Service & Support

Field Service is proud to have spent 20 years reimagining the future of service along with you and thousands of other industry executives. We hear from our customers, year after year, from the best firms in the world, that we remain the #1 community for service, support and customer success leaders. Why? Because no one else around has the blockbuster speakers, sharing the most useful information, in the ever changing learning formats that define Field Service.

Here since 2003. No holds barred. Dedicated to helping you achieve service excellence. Make plans to join us. You won’t find better.

"Unbelievable networking and best practice sharing event I've ever experienced. "

Wayne Creech
Director of US Field Operations
Siemens

" Incredible event, met with two vendors that we had no idea they existed and solved the problems we are facing. "

Steve Cook
National Service Operations Manager
Hisense

" Excellent conference, relevant session topics, great speakers. Well worth the time investment. "

Stuart Davey
Field Engineering Director
Cummins

Engage with Expert Speakers, Ready to Elevate Your Strategy

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Fabio Raffone

VP Service Operation Americas
Tetra Pak

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David Mueller

Vice President, Global Service
Hach

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Greg Parker

VP Innovation & Portfolio Management
Johnson Controls

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Corrie Pruneske

COO
FirstCall Mechanical

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Scott Day

COO
Crane 1 Services

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Joseph Molesky

SVP Operations
Sodexo

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Haroon Abbu

SVP, Digital, Data & Analytics
Bell + Howell

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Brandon Simon

Director of Aftermarket Sales & Field Support
Crown Equipment

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Greg Friesen

VP & General Manager, Global Services
Ciena

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Kris Olson

Senior Director, Supply Chain
TELS Building Services

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Brendan O'Malley

Field Service Engineering, Customer Sustainment and Support
Northrop Grumman Autonomous Systems

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Stephen Goulbourne

Global Program Director – Global Service
Mettler Toledo

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Dave Pitchford

Director of Service Operations
The Coca-Cola Company

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Mindy Booknis

Director, Global TSS Support as a Service
IBM

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Kip Kuntz

Director of Field Services
BayWa.r.e

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Sara Smith

Service AI Program Owner
Waters

Leading the Way for Service Organizations Since 2003

The #1 Rated Career-Transforming Experience

Learn from the Largest Service Speaking Faculty in the World

With 100+ expert service organization speakers on board and 800+ executives in attendance, you are guaranteed to make new connections, network with the brightest minds in the industry and return to the office with actionable insights, ready to elevate your field service career to the next level!

The Biggest Payback on Your Time Out of Office

Take advantage of 40+ hours of discussion groups, roundtables, workshops, structured and unstructured networking activities. This is your opportunity to speak “off-the-record” with key industry stakeholders to get insider intel on the best field service strategies and service monetization tactics that work.

Your One-Stop Shop for Innovation

If you are looking to upgrade your technology to keep up with the digitalization race, Field Service Palm Springs is THE place to be. Check out our Innovation Theatre and connect with 70+ exhibitors who can help you revamp your service business and become the service organization of the future.

One Of A Kind Audience

From the largest organizations in manufacturing and residential/commercial services, to small and medium-sized companies, Field Service is for organizations
who want world-class service and field operations.

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Let's Connect & Create A Custom Experience

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Hi, I’m Rachel, the Sponsorship Director for Field Service Palm Springs. Reach out by clicking the button below and I’ll be in touch within 24 hours. Looking forward to connecting!

Join Our Growing Service Community

Come as an attendee, but leave as a member of one of the largest communities of service executives!
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Fall In Love With Palm Springs

JW Marriott Desert Springs

April 22 - 24, 2025

+1 877-622-3140