Our Speakers

Alban Cambournac, VP of Consulting and Digital Services, North America Operations at Schneider Electric Schneider Electric Logo

Alban Cambournac

VP of Consulting and Digital Services, North America Operations
Schneider Electric

Adam Gloss, SVP, Service at McKinstry McKinstry Logo

Adam Gloss

SVP, Service
McKinstry

Patrick Van Wert, VP Aftermarket at Tennant Co. Tennant Co. Logo

Patrick Van Wert

VP Aftermarket
Tennant Co.

Jessica Murillo, VP North America Delivery Practice Leader at IBM IBM Logo

Jessica Murillo

VP North America Delivery Practice Leader
IBM

Haroon Abbu, SVP, Digital, Data & Analytics at Bell + Howell Bell + Howell Logo

Haroon Abbu

SVP, Digital, Data & Analytics
Bell + Howell

Thomas Shanks, Director of Operations at TK Elevator TK Elevator Logo

Thomas Shanks

Director of Operations
TK Elevator

Chris Westlake, VP – Life Sciences Technical Services at Genpact Genpact Logo

Chris Westlake

VP – Life Sciences Technical Services
Genpact

Gail Norris, US Lead, SITRAIN Digital Industry Academy, Digital Industry Division at Siemens Siemens Logo

Gail Norris

US Lead, SITRAIN Digital Industry Academy, Digital Industry Division
Siemens

Scott Day, Chief Operating Officer at Crane 1 Services Crane 1 Services Logo

Scott Day

Chief Operating Officer
Crane 1 Services

Shawn LaRocco, former Vice President & Global Head at Olympus

Shawn LaRocco

former Vice President & Global Head
Olympus

Stephen Demanovich, VP Service Operations at Albireo Energy Albireo Energy Logo

Stephen Demanovich

VP Service Operations
Albireo Energy

Brad Haeberle, Senior Vice President Global Services at Siemens Siemens Logo

Brad Haeberle

Senior Vice President Global Services
Siemens

Brandon Simon, Director, Aftermarket Sales & Field Support at Crown Equipment Crown Equipment Logo

Brandon Simon

Director, Aftermarket Sales & Field Support
Crown Equipment

Rod Cook, NA Service Operations & Engineering at Trane Technologies Trane Technologies Logo

Rod Cook

NA Service Operations & Engineering
Trane Technologies

Carol Marriott, Building Services Portfolio Director at Trane Technologies Trane Technologies Logo

Carol Marriott

Building Services Portfolio Director
Trane Technologies

Roy Dockery, Vice President of Service Operations at Flock Safety Flock Safety Logo

Roy Dockery

Vice President of Service Operations
Flock Safety

Alyssa Holmes, Director for Service Operations at Flock Safety Flock Safety Logo

Alyssa Holmes

Director for Service Operations
Flock Safety

Ron Blaize, National Director of Field Operations at Flock Safety Flock Safety Logo

Ron Blaize

National Director of Field Operations
Flock Safety

Bruce Breeden, VP Global Service Operations at Gatekeeper Systems Gatekeeper Systems Logo

Bruce Breeden

VP Global Service Operations
Gatekeeper Systems

Jim Wardle, Field Service Director at CEIA USA CEIA USA Logo

Jim Wardle

Field Service Director
CEIA USA

Emrah Ercan, General Manager, Lifecycle Support Services at Honeywell Honeywell Logo

Emrah Ercan

General Manager, Lifecycle Support Services
Honeywell

Kristen Scutella, Regional Vice President of Service at Comfort Systems USA Comfort Systems USA Logo

Kristen Scutella

Regional Vice President of Service
Comfort Systems USA

Ashley Hoffman, Director of ERP at Comfort Systems USA Comfort Systems USA Logo

Ashley Hoffman

Director of ERP
Comfort Systems USA

Matthew Rust, Director, Field Service at Eppendorf Eppendorf Logo

Matthew Rust

Director, Field Service
Eppendorf

Lenny Cumberledge, Field Service Director at GOJO Industries GOJO Industries Logo

Lenny Cumberledge

Field Service Director
GOJO Industries

Jason Kim, Senior Director of Field Service at Cutera Cutera Logo

Jason Kim

Senior Director of Field Service
Cutera

Dennis Pappas, Former Global Services Director at Advanced Instruments

Dennis Pappas

Former Global Services Director
Advanced Instruments

PJ Fernandez, Innovation & Incubation Director at Schneider Electric Schneider Electric Logo

PJ Fernandez

Innovation & Incubation Director
Schneider Electric

Kendra Golob, Director of Product Management at McKinstry McKinstry Logo

Kendra Golob

Director of Product Management
McKinstry

Dana Troyer, Director of Field Service NA at Hach Hach Logo

Dana Troyer

Director of Field Service NA
Hach

Anurag Thakur, Vice President Service & Aftermarket at Universal Robot Universal Robot Logo

Anurag Thakur

Vice President Service & Aftermarket
Universal Robot

Franklin Maxson, Vice President Services NAM at Socomec Socomec Logo

Franklin Maxson

Vice President Services NAM
Socomec

Ken Murdock, Director of US Service Operations at ABB ABB Logo

Ken Murdock

Director of US Service Operations
ABB

Brett Nelson, Customer Experience Senior Manager at ABB ABB Logo

Brett Nelson

Customer Experience Senior Manager
ABB

Cory Yates, Owner & CEO at Alpha Omega Restaurant Equipment Repair Alpha Omega Restaurant Equipment Repair Logo

Cory Yates

Owner & CEO
Alpha Omega Restaurant Equipment Repair

James Morgan, Vice President of Operations at Casper Service Co.

James Morgan

Vice President of Operations
Casper Service Co.

Nick Cribb, President at SAM Service Inc. SAM Service Inc. Logo

Nick Cribb

President
SAM Service Inc.

Josh Zolin, CEO at Windy City Equipment Windy City Equipment Logo

Josh Zolin

CEO
Windy City Equipment

Ken Marsh, Manager, National Service at Marmon Foodservice Marmon Foodservice Logo

Ken Marsh

Manager, National Service
Marmon Foodservice

Amir Pasdar, Senior IoT Product Manager at Henny Penny Henny Penny Logo

Amir Pasdar

Senior IoT Product Manager
Henny Penny

Corrie Prunuske, President, Commercial & Industrial Division at CoolSys CoolSys Logo

Corrie Prunuske

President, Commercial & Industrial Division
CoolSys

Ramez Naguib, President & CEO at Clima-Tech Refrigeration and HVAC Clima-Tech Refrigeration and HVAC Logo

Ramez Naguib

President & CEO
Clima-Tech Refrigeration and HVAC

Elisha Bailez, Program Management and Retail Services Director at Hussmann Hussmann Logo

Elisha Bailez

Program Management and Retail Services Director
Hussmann

Shannon Beecher, Vice President, Services Supply Chain at IBM IBM Logo

Shannon Beecher

Vice President, Services Supply Chain
IBM

Anthony Billups, former VP of Sales/Market Development at Comfort Systems USA

Anthony Billups

former VP of Sales/Market Development
Comfort Systems USA

Jayda Nance, Client Mgmt. Delivery Project Manager at IBM IBM Logo

Jayda Nance

Client Mgmt. Delivery Project Manager
IBM

Dan Kelly, Director, Field Service at Hunter Douglas Hunter Douglas Logo

Dan Kelly

Director, Field Service
Hunter Douglas

Joseph Molesky, Senior Vice President at Sodexo Sodexo Logo

Joseph Molesky

Senior Vice President
Sodexo

Steve Mays, General Manager & Partner at Reynolds Machinery Reynolds Machinery Logo

Steve Mays

General Manager & Partner
Reynolds Machinery

Margo Sherer, Senior Manager of Supply Chain at Direct Supply Direct Supply Logo

Margo Sherer

Senior Manager of Supply Chain
Direct Supply

Ryan Moosman, Global Head of Technical Services at Sodexo Sodexo Logo

Ryan Moosman

Global Head of Technical Services
Sodexo

Jason Spears, Chief People Officer at Sam Service Sam Service Logo

Jason Spears

Chief People Officer
Sam Service

Mike Lamb, Director of Parts and Service Sales at Acme Manufacturing Acme Manufacturing Logo

Mike Lamb

Director of Parts and Service Sales
Acme Manufacturing

Keith Muller, VP, Head of Product, Xylem Lifecycle Services at Xylem Xylem Logo

Keith Muller

VP, Head of Product, Xylem Lifecycle Services
Xylem

Ryan Wilson, Vice President of Service at DSL LTD. DSL LTD. Logo

Ryan Wilson

Vice President of Service
DSL LTD.

Tim Spencer, VP North America Operations at Interblock Gaming Interblock Gaming Logo

Tim Spencer

VP North America Operations
Interblock Gaming

Michael Siebert, Manager, Area Service at Fresnius-Kabi Fresnius-Kabi Logo

Michael Siebert

Manager, Area Service
Fresnius-Kabi

Kevin Kelley, Safety and Health Director at Smart Care Equipment Solutions Smart Care Equipment Solutions Logo

Kevin Kelley

Safety and Health Director
Smart Care Equipment Solutions

Hach Logo

Sean Qureshi

Director, Product - Aquatic Informatics,
Hach

Sears Home Services Logo

David Steckel

Head of Product & Innovation
Sears Home Services

David Bishop, Managing Partner at Twin Bishops LLC Twin Bishops LLC Logo

David Bishop

Managing Partner
Twin Bishops LLC

Conrad Bishop, Managing Partner at Twin Bishops LLC Twin Bishops LLC Logo

Conrad Bishop

Managing Partner
Twin Bishops LLC

Michael Blumberg, President at Blumberg Advisory Group Inc. Blumberg Advisory Group Inc. Logo

Michael Blumberg

President
Blumberg Advisory Group Inc.

Fred Walkover, Executive Leadership & Personal Development Coach at Crescendo Coaching Group Crescendo Coaching Group Logo

Fred Walkover

Executive Leadership & Personal Development Coach
Crescendo Coaching Group

Caroline Barragan, Head of Spend Management Strategy at Motive Motive Logo

Caroline Barragan

Head of Spend Management Strategy
Motive

Jeff Nieze, VP Solution Strategy at Baxter Planning Baxter Planning Logo

Jeff Nieze

VP Solution Strategy
Baxter Planning

Rick Shimko, Product Marketing Director, Oracle Service at Oracle Oracle Logo

Rick Shimko

Product Marketing Director, Oracle Service
Oracle

Steve Salmon, Field Service Industry Executive at Field Nation Field Nation Logo

Steve Salmon

Field Service Industry Executive
Field Nation

Jean-Thomas (JT) Célette, CEO at Coresystems Coresystems Logo

Jean-Thomas (JT) Célette

CEO
Coresystems

Marc Guthrie, CEO at Help Lightning Help Lightning Logo

Marc Guthrie

CEO
Help Lightning

Steve Ciemcioch, President at Warehouse Anywhere Warehouse Anywhere Logo

Steve Ciemcioch

President
Warehouse Anywhere

Alex Ullrich, Head of Sales at Warehouse Anywhere Warehouse Anywhere Logo

Alex Ullrich

Head of Sales
Warehouse Anywhere

Pat McGinnis, Chief Strategy Officer at Tweddle Group Tweddle Group Logo

Pat McGinnis

Chief Strategy Officer
Tweddle Group

Sidney Lara, Service Principal at Aquant Aquant Logo

Sidney Lara

Service Principal
Aquant

Jeff Martin, Vice President of Global Sales Strategy, at Lytx Lytx Logo

Jeff Martin

Vice President of Global Sales Strategy,
Lytx

Lucas Diaz, CEO, Managing Partner at Ludia Consulting Ludia Consulting Logo

Lucas Diaz

CEO, Managing Partner
Ludia Consulting

Michael Levine, President at Cardata Cardata Logo

Michael Levine

President
Cardata

Shash Anand, SVP, Product Strategy at SOTI SOTI Logo

Shash Anand

SVP, Product Strategy
SOTI

Tom Bucinski, VP of Business Development at Source Support Source Support Logo

Tom Bucinski

VP of Business Development
Source Support

Craig Nelson, Senior Director Professional Services at CareAR CareAR Logo

Craig Nelson

Senior Director Professional Services
CareAR

Michael Israel, Vice President of Community at Zuper Zuper Logo

Michael Israel

Vice President of Community
Zuper

David Swift, VP Product Marketing at SightCall SightCall Logo

David Swift

VP Product Marketing
SightCall

Phil Eatman, VP of Sales at GPS Insight GPS Insight Logo

Phil Eatman

VP of Sales
GPS Insight

Reed DesRosiers, Staff Product Manager - New Products at Samsara Samsara Logo

Reed DesRosiers

Staff Product Manager - New Products
Samsara

Ghazanfar Riaz, VP Digital Services at Visionet Visionet Logo

Ghazanfar Riaz

VP Digital Services
Visionet

Mark Oakley, Global Learning Innovation & Remote Lead at CareAR CareAR Logo

Mark Oakley

Global Learning Innovation & Remote Lead
CareAR

Tim Geyer, Managing Director North America at Markt-Pilot Markt-Pilot Logo

Tim Geyer

Managing Director North America
Markt-Pilot

Ron Salvador, Director SLM Business Development at PTC PTC Logo

Ron Salvador

Director SLM Business Development
PTC

Hector Garcia Tellado, Partner Director of Product Management at Microsoft Dynamics 365 Field Service Microsoft Dynamics 365 Field Service Logo

Hector Garcia Tellado

Partner Director of Product Management
Microsoft Dynamics 365 Field Service

Becky Kramer, Business System Manager at MTS MTS Logo

Becky Kramer

Business System Manager
MTS

Advisory Board

Joseph Lang, VP Service Technology at Comfort Systems USA Comfort Systems USA Logo

Joseph Lang

VP Service Technology
Comfort Systems USA

Charles Hughes, COO at High Wire Networks High Wire Networks Logo

Charles Hughes

COO
High Wire Networks

Len VanderHulst, Senior VP Global Service at Eppendorf North America Eppendorf North America Logo

Len VanderHulst

Senior VP Global Service
Eppendorf North America

Haroon Abbu, SVP, Digital, Data & Analytics at Bell and Howell Bell and Howell Logo

Haroon Abbu

SVP, Digital, Data & Analytics
Bell and Howell

Tim Spencer, VP North America Operations at Interblock Gaming Interblock Gaming Logo

Tim Spencer

VP North America Operations
Interblock Gaming

Craig Bruns, Vice President, Customer Support at Crown Equipment Corporation Crown Equipment Corporation Logo

Craig Bruns

Vice President, Customer Support
Crown Equipment Corporation

Paul McDermott, Director of Service & Support at T2 Biosystems

Paul McDermott

Director of Service & Support
T2 Biosystems

Jatin Thakkar, GM, Global Services and Solutions at Carestream Carestream Logo

Jatin Thakkar

GM, Global Services and Solutions
Carestream

Lenny Cumberledge, Field Service Director at GOJO Industries, Inc. GOJO Industries, Inc. Logo

Lenny Cumberledge

Field Service Director
GOJO Industries, Inc.

Paul Oliver, President & CEO at Certified Aviation Services Certified Aviation Services Logo

Paul Oliver

President & CEO
Certified Aviation Services

Deniz Mullis, Tech Ops Director, Global Services Engineering at Cytiva Cytiva Logo

Deniz Mullis

Tech Ops Director, Global Services Engineering
Cytiva

Chantel King, General Manager at Woola Mechanical

Chantel King

General Manager
Woola Mechanical

Chris Westlake, VP – Life Sciences Technical Services at Genpact

Chris Westlake

VP – Life Sciences Technical Services
Genpact

Salvador Accardo, VP Services, Power Conversion at ABB ABB Logo

Salvador Accardo

VP Services, Power Conversion
ABB

John Chrisentary, Director, Global Technical Services, Medtronic Technical Fellow at Medtronic Medtronic Logo

John Chrisentary

Director, Global Technical Services, Medtronic Technical Fellow
Medtronic

Chetan Makam, SVP & GM, Global Blood Solutions at Terumo BCT

Chetan Makam

SVP & GM, Global Blood Solutions
Terumo BCT

Justin Herold, Sr Director, Global Operations at Boston Scientific Boston Scientific Logo

Justin Herold

Sr Director, Global Operations
Boston Scientific

Adan Deroche, Director, Customer Care Systems & TC at Sysmex America Sysmex America Logo

Adan Deroche

Director, Customer Care Systems & TC
Sysmex America

Shawn LaRocco, Vice President & Global Head - Customer Solutions Business Unit at Olympus

Shawn LaRocco

Vice President & Global Head - Customer Solutions Business Unit
Olympus

Adam Gloss, SVP, Service at McKinstry McKinstry Logo

Adam Gloss

SVP, Service
McKinstry

Dennis Pappas, Former Global Services Director at Advanced Instruments, LLC

Dennis Pappas

Former Global Services Director
Advanced Instruments, LLC

Anthony Billups, VP of Sales/Market Development at Comfort Systems USA

Anthony Billups

VP of Sales/Market Development
Comfort Systems USA

Kris Olson, Senior Director, Supply Chain at Direct Supply

Kris Olson

Senior Director, Supply Chain
Direct Supply


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