Field Service Palm Springs 2025

April 22 - 24, 2025

JW Marriott Desert Springs, Palm Springs, CA

Our Speakers

Chad Lusco, CEO - Services Division at P3 Services

Chad Lusco

CEO - Services Division
P3 Services

Jessica Murillo, COO for Technology Lifecycle Services at IBM

Jessica Murillo

COO for Technology Lifecycle Services
IBM

Adam Gloss, COO at Impel

Adam Gloss

COO
Impel

Shawn LaRocco, Chief Service Officer at 626

Shawn LaRocco

Chief Service Officer
626

Steve Sliter, President at Commercial Parts & Service, and CFESA

Steve Sliter

President
Commercial Parts & Service, and CFESA

Scott Day, COO at Crane 1 Services

Scott Day

COO
Crane 1 Services

Nick Cribb, President at SAM Service Inc.

Nick Cribb

President
SAM Service Inc.

Haroon Abbu, SVP, Digital Technology & Data Analytics at Bell and Howell

Haroon Abbu

SVP, Digital Technology & Data Analytics
Bell and Howell

Clinten van der Merwe, SVP, Head of Global Service and Project Management at TOMRA Recycling

Clinten van der Merwe

SVP, Head of Global Service and Project Management
TOMRA Recycling

David Mueller, VP, Global Service at Hach

David Mueller

VP, Global Service
Hach

Joseph Lang, VP Service Technology at Comfort Systems USA

Joseph Lang

VP Service Technology
Comfort Systems USA

Fabio Raffone, VP Service Operation Americas, at Tetra Pak

Fabio Raffone

VP Service Operation Americas,
Tetra Pak

Greg Friesen, VP & General Manager, Global Services, at Ciena

Greg Friesen

VP & General Manager, Global Services,
Ciena

Greg Parker, VP Innovation & Portfolio Management at Johnson Controls

Greg Parker

VP Innovation & Portfolio Management
Johnson Controls

Laura McCarty, VP Global Customer Success, at Pure Storage

Laura McCarty

VP Global Customer Success,
Pure Storage

Craig Bruns, VP, Customer Support at Crown Equipment Corp.

Craig Bruns

VP, Customer Support
Crown Equipment Corp.

Megan Schlam, VP, U.S. Services Execution at Schneider Electric

Megan Schlam

VP, U.S. Services Execution
Schneider Electric

Norman Apfelbaum, VP of Global Customer Service at Coherent Inc.

Norman Apfelbaum

VP of Global Customer Service
Coherent Inc.

Robert Pelz, Customer & Sales Operations VP at Gojo Industries

Robert Pelz

Customer & Sales Operations VP
Gojo Industries

Bruce Nelson, VP Strategic Initiatives at Hytech

Bruce Nelson

VP Strategic Initiatives
Hytech

Stephen Goulbourne, Global Program Director - Global Service at Mettler Toledo

Stephen Goulbourne

Global Program Director - Global Service
Mettler Toledo

Ewan Stewart, Regional VP, Service at Comfort Systems USA

Ewan Stewart

Regional VP, Service
Comfort Systems USA

Dave Pitchford, Director of Service Operations at The Coca-Cola Company

Dave Pitchford

Director of Service Operations
The Coca-Cola Company

Kris Olson, Senior Director, Supply Chain at TELS Building Services

Kris Olson

Senior Director, Supply Chain
TELS Building Services

Sara Smith, Service AI Program Owner at Waters Corporation

Sara Smith

Service AI Program Owner
Waters Corporation

Brendan O'Malley, Field Service Engineering, Customer Sustainment and Support at Northrop Grumman Autonomous Systems

Brendan O'Malley

Field Service Engineering, Customer Sustainment and Support
Northrop Grumman Autonomous Systems

Kip Kuntz, Director of Field Services at BayWa.r.e

Kip Kuntz

Director of Field Services
BayWa.r.e

Lenny Cumberledge, Field Service Director at GOJO Industries

Lenny Cumberledge

Field Service Director
GOJO Industries

Matthew Rust, Director, Field Service (Northeast) at Eppendorf

Matthew Rust

Director, Field Service (Northeast)
Eppendorf

Ryan Wilson, VP of Service at DSL LTD.

Ryan Wilson

VP of Service
DSL LTD.

Collin Rush, Director, InfoLink Customer Support at Crown Equipment

Collin Rush

Director, InfoLink Customer Support
Crown Equipment

Sasha Ilyukhin, SVP Global Processing Services and Services Solutions at Tetra Pak

Sasha Ilyukhin

SVP Global Processing Services and Services Solutions
Tetra Pak

Wayne Fowler, VP of Service at Eppendorf Group

Wayne Fowler

VP of Service
Eppendorf Group

Patrick Dell, Field VP, AMS Service Operations at Varian Medical Systems

Patrick Dell

Field VP, AMS Service Operations
Varian Medical Systems

Anne Emberson, Area VP Digital at Nalco Water

Anne Emberson

Area VP Digital
Nalco Water

Jennifer Gonzalez, Commercial Laundry Service Lead at Whirlpool

Jennifer Gonzalez

Commercial Laundry Service Lead
Whirlpool

Isabella Rios, Executive Director of Americas Service at Rapiscan Systems

Isabella Rios

Executive Director of Americas Service
Rapiscan Systems

Jennifer Dye, Digital Recurring Transformation Director at Schneider Electric

Jennifer Dye

Digital Recurring Transformation Director
Schneider Electric

Caroline Davidson, VP, Experience Delivery and BI at Bell Canada

Caroline Davidson

VP, Experience Delivery and BI
Bell Canada

David Miskus, Director, Strategy and BI at Bell Canada

David Miskus

Director, Strategy and BI
Bell Canada

Andy Kaszycki, Senior Director – Network & Field Operations at NorthwesTel

Andy Kaszycki

Senior Director – Network & Field Operations
NorthwesTel

Allison Dozark, Vice President at Ellison Technologies

Allison Dozark

Vice President
Ellison Technologies

Patrycja Sobera, SVP & GM of Digital Workplace Solutions at Unisys

Patrycja Sobera

SVP & GM of Digital Workplace Solutions
Unisys

Ira M. Busman, VP Customer Service at Okuma America

Ira M. Busman

VP Customer Service
Okuma America

Katie Diaz, Customer Success & Services Enablement Leader at Schneider Electric

Katie Diaz

Customer Success & Services Enablement Leader
Schneider Electric

Amir Pasdar, Senior IoT Product Manager at Henny Penny

Amir Pasdar

Senior IoT Product Manager
Henny Penny

Mike Harris, SVP Commercial Development at PremiStar

Mike Harris

SVP Commercial Development
PremiStar

David Sanderson, President at Sanderson Partners

David Sanderson

President
Sanderson Partners

Josh Zolin, CEO at Windy City Equipment Service

Josh Zolin

CEO
Windy City Equipment Service

Michel Zweers, Sr. Manager, Global Service Business Development & Marketing at Hach

Michel Zweers

Sr. Manager, Global Service Business Development & Marketing
Hach

Bruce Breeden, Chief Services Officer at Michelli Weighing and Measurement

Bruce Breeden

Chief Services Officer
Michelli Weighing and Measurement

Michelle Landon, Regional Service Director at TOMRA Recycling

Michelle Landon

Regional Service Director
TOMRA Recycling

Scott Matthews, COO at AmeriServe

Scott Matthews

COO
AmeriServe

David Douglas, President at Maui Holdings

David Douglas

President
Maui Holdings

Dave "Cob" Mencarini, Program Manager of Global Remote Assist at Ecolab

Dave "Cob" Mencarini

Program Manager of Global Remote Assist
Ecolab

David Sarazen, VP Customer Service at Multivac

David Sarazen

VP Customer Service
Multivac

George Roberts-Smith, Group CEO at MCFT

George Roberts-Smith

Group CEO
MCFT

Dave Hartley, Vice President of Customer Care at TransLogic, a Swisslog Healthcare company

Dave Hartley

Vice President of Customer Care
TransLogic, a Swisslog Healthcare company

Jason Holland, Executive Director, Global Field Operations at NCR Atleos

Jason Holland

Executive Director, Global Field Operations
NCR Atleos

Robert Contino, Sr. Manager of Capital Service Operations at J&J MedTech Orthopaedics

Robert Contino

Sr. Manager of Capital Service Operations
J&J MedTech Orthopaedics

Melissa Hogan, Sr. Director, Digital Transformation & Continuous Improvement at EDF Renewables NA

Melissa Hogan

Sr. Director, Digital Transformation & Continuous Improvement
EDF Renewables NA

Chuck Kellen, Associate Director, Continuous Improvement & Maintenance Digital Product Mgr. at EDF Renewables NA

Chuck Kellen

Associate Director, Continuous Improvement & Maintenance Digital Product Mgr.
EDF Renewables NA

Troy Barrilleaux, Senior Regional Field Service Manager at Neuronetics, Inc.

Troy Barrilleaux

Senior Regional Field Service Manager
Neuronetics, Inc.

Travis Riley, Director of Commercial Service at J.R. Hobbs

Travis Riley

Director of Commercial Service
J.R. Hobbs

Mike Mills, VP Third Party Operations at Dish Network

Mike Mills

VP Third Party Operations
Dish Network

David Gardner, Director, Resource Planning & Coordination at Dish Network

David Gardner

Director, Resource Planning & Coordination
Dish Network

Brian Key, Director of Service Products at Multivac

Brian Key

Director of Service Products
Multivac

Chris Dickerson, VP, Service Planning & Logistics at Nokia

Chris Dickerson

VP, Service Planning & Logistics
Nokia

Jon Kent, Director, Field Service Transformation at USIC

Jon Kent

Director, Field Service Transformation
USIC

Joy Čavić,, Senior Transformation Manager– Global Technical Service at ResMed

Joy Čavić,

Senior Transformation Manager– Global Technical Service
ResMed

David Bishop, Managing Director at Twin Bishop Strategies

David Bishop

Managing Director
Twin Bishop Strategies

Sean Albertson, Founder & CEO at CX4Rocks

Sean Albertson

Founder & CEO
CX4Rocks

Rick Lash, Senior Associate at Verity International

Rick Lash

Senior Associate
Verity International

Laurie Battaglia, CEO and Workplace Strategist at Aligned at Work®

Laurie Battaglia

CEO and Workplace Strategist
Aligned at Work®

Tim Burge, Director, Product Marketing at Aquant

Tim Burge

Director, Product Marketing
Aquant

Michael Blumberg, President at Blumberg Advisory Group

Michael Blumberg

President
Blumberg Advisory Group

Marc Guthrie, CEO at Help Lightning

Marc Guthrie

CEO
Help Lightning

Jeff Martin, VP of Global Sales Strategy at Lytx

Jeff Martin

VP of Global Sales Strategy
Lytx

Matthias Doehler, Senior Executive Partner at Hemmersbach

Matthias Doehler

Senior Executive Partner
Hemmersbach

Matthias Lübko, CEO at Fieldcode

Matthias Lübko

CEO
Fieldcode

Lucas Diaz, CEO, Managing Partner at Ludia Consulting

Lucas Diaz

CEO, Managing Partner
Ludia Consulting

Paul Whitelam, Chief Customer Officer, FSM at Salesforce

Paul Whitelam

Chief Customer Officer, FSM
Salesforce

Michael Gonzalez, VP Product Management at Salesforce

Michael Gonzalez

VP Product Management
Salesforce

Angelic Tofteroo, Senior Director, Solution Engineering at Salesforce

Angelic Tofteroo

Senior Director, Solution Engineering
Salesforce

Jean Pilon-Bignell, SVP, Business Development at Geotab

Jean Pilon-Bignell

SVP, Business Development
Geotab

Petchiraj Piramuthu, VP of Data and AI at Tavant

Petchiraj Piramuthu

VP of Data and AI
Tavant

Justin Lake, CEO & Co-Founder at Skyllful

Justin Lake

CEO & Co-Founder
Skyllful

Tim Geyer, Managing Director North America at Markt-Pilot

Tim Geyer

Managing Director North America
Markt-Pilot

Glenn Caudill, CEO & Founder at Edon Connect

Glenn Caudill

CEO & Founder
Edon Connect

Jeff Nieze, VP Solution Strategy at Baxter Planning

Jeff Nieze

VP Solution Strategy
Baxter Planning

Joseph June, General Manager ServiceMax at PTC

Joseph June

General Manager ServiceMax
PTC

Bill Donlan, CEO at Astound Digital

Bill Donlan

CEO
Astound Digital

Wes Garlock, Director, Salesforce Technical Architect at Astound Digital

Wes Garlock

Director, Salesforce Technical Architect
Astound Digital

Bulent Cinarkaya, VP & GM, Field Service Management at ServiceNow

Bulent Cinarkaya

VP & GM, Field Service Management
ServiceNow

Ashok Kartham, Founder & CEO at Circuitry.ai

Ashok Kartham

Founder & CEO
Circuitry.ai

Tim McDougal, Service Excellence Leader, at Deloitte Consulting

Tim McDougal

Service Excellence Leader,
Deloitte Consulting

Eric Kaese, Field Service Leader at Deloitte Consulting

Eric Kaese

Field Service Leader
Deloitte Consulting

Sarah Nicastro, VP of Customer Engagement at IFS

Sarah Nicastro

VP of Customer Engagement
IFS

Eric Moeser, VP Technology at Alaska Communications

Eric Moeser

VP Technology
Alaska Communications

Alok Kumnar, VP Technology at Meriton

Alok Kumnar

VP Technology
Meriton

Rick Shimko, Product Marketing Director at Oracle

Rick Shimko

Product Marketing Director
Oracle

John Ranalli, Director of Product Management at Oracle

John Ranalli

Director of Product Management
Oracle

Ben Vollmer, Director, Power Factory - Growth & Product Leader at RSM

Ben Vollmer

Director, Power Factory - Growth & Product Leader
RSM

Thomas Cottereau, CEO & Co-Founder at SightCall

Thomas Cottereau

CEO & Co-Founder
SightCall

Rajib Bora, Vice President Field Services at Freudenberg e-Power Systems

Rajib Bora

Vice President Field Services
Freudenberg e-Power Systems

Amit Venugopal, Managing Director at VASS US & Canada

Amit Venugopal

Managing Director
VASS US & Canada

Jayesh Shah, Vice President of IT at Interior Logic Group

Jayesh Shah

Vice President of IT
Interior Logic Group

Scott Sutter, SVP of Calibration GTM at SIMCO Electronics

Scott Sutter

SVP of Calibration GTM
SIMCO Electronics

Daniel Shearly, SVP Product at Syncron

Daniel Shearly

SVP Product
Syncron

Andrea Hayton, CMO at Baxter Planning

Andrea Hayton

CMO
Baxter Planning

Ramki Pitchuiyer, Co-Founder and Customer Champion at Ascendo.AI

Ramki Pitchuiyer

Co-Founder and Customer Champion
Ascendo.AI

We're always looking ahead to book a roster of inspiring speakers. Contact us today to reserve your spot.

Want to see who spoke previously? View the list here.

Our Sponsors:

Baxter Planning

Deloitte Digital

Ludia Consulting

Panasonic Connect

Source Support Service

Top Tempo Technical