Field Service Palm Springs 2020

April 21 - 24, 2020

JW Marriott Palm Desert Resort & Spa, CA

Services & Solutions At Field Service

2020 Lead Sponsors

AnswersAnywhere
Website: https://www.answersanywhere.com/

AnswersAnywhere delivers installation, servicing and parts knowledge to field service engineers when onsite with a customer. In many companies, important knowledge is found in disparate documents, file formats, part lists, exploded diagrams, databases and product images totaling hundreds (or hundreds of thousands!) of pages. Additionally, the data is unintentionally locked... Read More

Anyline
Website: https://anyline.com/

Anyline is the market leader in mobile text recognition, giving every mobile device the power to read, interpret and process visual information. Using the newest and most innovative Artificial Intelligence approaches, Anyline enables any mobile device to process written characters in real time, even when offline. It is not only more... Read More

Aquant
Website: https://www.aquant.io/

Aquant's service intelligence platform supercharges service performance by unlocking a new dimension of insight from enterprises' existing data. The platform mines and analyzes data that is scattered across different systems, hidden in free text, and locked in the minds of the enterprise's most experienced people. It empowers teams to use... Read More

Astea
Website: http://www.astea.com

Astea International is a global leader in field service and mobile workforce management, including all the cornerstones of full service lifecycle management: customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization. Astea technology helps the world’s best service-driven companies generate higher profit... Read More

Augmentir
Website: https://www.augmentir.com/

Augmentir™ is a leader in industrial Augmented Reality (AR) solutions.  The Augmentir software platform provides a unique approach to authoring and running augmented, step-by-step procedures, helping hands-on workers perform their jobs with higher quality and increased productivity.  Manufacturing and service organizations use Augmentir to deliver value across the company –... Read More

Avanade
Website: https://www.avanade.com

Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences delivered through the power of people and the Microsoft ecosystem.  Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help fuel transformation and growth for our clients and their... Read More

Azuga
Website: https://www.azuga.com/

Get real-time insight into your fleet operations from safety, accountability and fleet efficiency. Read More

Baxter Planning
Website: http://www.bybaxter.com

Since 1993, Baxter Planning has delivered optimized inventory planning and execution solutions to a rapidly growing list of global service supply chain organizations. Our customers achieve industry-leading customer service levels while significantly increasing profitability through reduced inventory and transportation costs. These results are enabled by our proven planning technology, team... Read More

Bringg
Website: https://www.bringg.com/

Bringg is the leading delivery orchestration solution, providing enterprises with the most efficient way to manage their complex delivery operations. Some of the world's best-known brands are gaining clear strategic value from our powerful SaaS platform which offers the real-time capabilities they need in order to achieve logistical excellence across... Read More

Comarch
Website: http://www.comarch.com

Comarch is a global provider of IT business solutions, offering field service management software to boost the profitability and quality of clients’ services. Comarch FSM is an end-to-end product, delivered to multiple industries to support installations, preventive and predictive maintenance, ad hoc repairs and asset management. The company’s approach of... Read More

CSG
Website: https://www.csgi.com/portfolio/field-service-management/

CSG Field Service Management provides field service management and automation tools that optimize your technicians’ productivity and respect your customers’ availability. This fully-integrated workforce solution, currently deployed with over 75,000 field technicians across North and South America, turns every aspect of your field delivery, installation and service operations into a... Read More

Dell
Website: http://www.dell.com/rugged

The world can be a challenging place, but the important work you do can’t stop just because the conditions are harsh. Dell has a family of ruggedized laptop and tablet solutions – from the most durable military-grade option to flexible, business ready solutions. If you have a mission-critical job in challenging... Read More

Derive Systems
Website: https://derivesystems.com/

Derive is an automotive technology company that empowers fleet managers to optimize their fleet’s performance beyond traditional telematics and driver training. Derive’s solution customizes fleets to be more fuel efficient, safer, and sustainable by using software that upgrades vehicle operating systems. With over 2 million software installations, Derive has transformed... Read More

Dezide
Website: https://www.dezide.com

Dezide's AI powered platform offers its customers a unique way to capture, organize, and distribute organizational tribal knowledge to all your techs, agents, and customers to resolve complex issues in the most cost and time efficient way. Read More

Entercoms
Website: https://www.entercoms.com/

We live today in a service-driven economy, where the customer’s post-sales service experience is the key to customer retention and long term customer value. But companies have historically underinvested in service supply chains.Entercoms helps its customers accelerate the transformation of their service supply chains through deep domain expertise and technology.... Read More

FedEx Logistics
Website: https://www.fedex.com/en-us/logistics.html

A suite of services that can help you take control of your operations, delight customers and power growth — backed by the FedEx global network. Select only what you need from our comprehensive supply chain, trade, e-commerce and transportation services, or implement an end-to-end solution. Read More

Field Nation
Website: https://www.fieldnation.com/

Field Nation brings companies and service professionals together to do great work. By connecting technicians to organizations in one easy-to-use platform and mobile app, Field Nation solves a critical challenge all service leaders worry about: accessing skilled labor. Unlike staffing companies, Field Nation is built specifically for quick-turn, onsite service... Read More

FieldAware
Website: https://www.fieldaware.com/

FieldAware is re-shaping the field service industry and is the modern, flexible choice for today’s field service organization. FieldAware’s innovative, made-for-mobile field service management software is easy to use, fast to implement and built with incredible flexibility. FieldAware software was architected as a cloud-based, native mobile platform and it integrates... Read More

Fieldbit
Website: https://www.fieldbit.net/

Founded in 2014, Fieldbit is a leading developer of real-time augmented reality collaboration solutions. Its enterprise class, out-of- the-box, hands-free technology enables on-site service engineers to collaborate seamlessly with experts in the service center, and to receive all the know-how and guidance they need to solve issues quickly. Fieldbit increases... Read More

GoFormz
Website: https://www.goformz.com/

The GoFormz platform empowers businesses to capture data electronically using digital forms on mobile devices like phones and tablets. These "mobile forms" can look exactly like paper forms, making it easy to replace existing paperwork. With mobile forms you can capture new data types, like Images, Sketches, Maps and Signatures,... Read More

Help Lightning
Website: http://www.helplightning.com/

Help Lightning develops and delivers superior mobile communication, collaboration and cognition through merged reality and virtual interactive presence for users needing help solving problems currently across 50 countries. Our patented technology accelerates and simplifies the way knowledge is exchanged, information is learned and problems are solved. Mobile merged reality and... Read More

Hitachi Solutions
Website: https://us.hitachi-solutions.com/

Hitachi Solutions America, Ltd. is a business application consulting firm and trusted provider of vertical industry solutions built on the Microsoft Cloud. We are passionate about helping Service-based companies successfully compete and thrive, using powerful, easy-to-use, and innovative Field Service Solutions enhanced with world class IoT, Mobility, Business Analytics, Portals,... Read More

IFS
Website: http://www.ifsworld.com/us/

IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized... Read More

Librestream
Website: http://librestream.com/

Librestream develops digital transformation technology that improves service and operations within the industrial sector. The Onsight augmented reality platform empowers workers to rapidly diagnose, inspect, and manage assets in even the most difficult field environments. Using Onsight, teams can securely capture, share and access content for data-informed decisions that improve operational... Read More

Lytx
Website: https://www.lytx.com/en-us/

At Lytx® we harness the power of video and data to enable fleets to improve safety, efficiency, and security. Our flagship DriveCam® safety program is the gold standard for driver safety, helping to ensure that 850,000 drivers come home safely every day. Our Lytx Video Services℠ platform delivers on-demand continual... Read More

Microsoft
Website: https://www.microsoft.com/en-us/

Reimagine your operation from shop floor to your customer’s door—delivering sustainable business and social outcomes. Microsoft enables organizations to drive business transformation and achieve growth and greater social responsibility through digital technology—enhancing digital factories, monetizing connected products, and creating intelligent value chains, through an empowered workforce. With Microsoft, organizations can... Read More

MNX Global Logistic
Website: https://www.mnx.com/

MNX Global Logistics provides a global network of more than 650 forward stocking locations (including 220+ located in North America) combined with worldwide expedited shipping specifically tailored for mission-critical service parts. Our network enables us to deliver critical parts and materials to your field technicians within 2-hours in most metro... Read More

Oracle
Website: http://www.oracle.com

Oracle offers a comprehensive and fully integrated stack of cloud applications, platform services, and engineered systems. With more than 420,000 customers in more than 145 countries, Oracle provides a complete technology stack both in the cloud and in the data center. Oracle’s industry-leading cloud-based and on-premises solutions give customers complete... Read More

OverIT
Website: http://www.overit.it/en/

OverIT streamlines Field Service Management operations of industry-leading companies through state of the art solutions for increasing their productivity, efficiency and safety. Recognized as a Leader and Visionary by global leading consulting firms, we serve Energy, Utility, Oil, Gas with specific product templates.The knowledge that comes with more than 20... Read More

PowerObjects, an HCL Technologies Company
Website: https://www.powerobjects.com/services/field-service-management/

PowerObjects, an HCL Technologies Company is a global leader in delivering Microsoft Business Applications solutions and the Dynamics 365 workloads through unparalleled offerings of service, support, education, and add-ons. As an award-winning Microsoft Partner, PowerObjects’ mission is to be the number one Microsoft Business Applications provider in the world by... Read More

ProntoForms
Website: https://www.prontoforms.com/

ProntoForms lets businesses easily collect field data using mobile devices, automatically share results with back-office systems, and view business performance trends in dashboards. The ProntoForms mobile app makes filling out forms quick and easy in the field, with full functionality offline. Once forms are submitted, data can be automatically shared... Read More

PTC
Website: https://www.ptc.com/

PTC delivers a comprehensive suite of technologies that empower manufacturers to design, produce, test, and service complex products. In 1986, we revolutionized digital 3D design. In 1998, we empowered companies to manage the product lifecycle from anywhere with an internet connection. Fourteen years later, we provided the means to align... Read More

Salesforce
Website: https://www.salesforce.com/fieldservicelightning

Founded in 1999, Salesforce is the enterprise cloud computing leader. Our mobile and social cloud technologies enable companies to connect with their customers, employees, partners, and products in entirely new ways.   Field service solutions at Salesforce can transform every service moment by empowering companies to deliver faster, smarter, connected... Read More

ServiceDemand

ServiceDemand represents a tidal shift in field service management software.  This comprehensive, multifaceted, cloud hosted platform enables end-to-end management of service requirements through the intelligent management of one-off break fix assignments as well as large integrated rollout projects, resourcing of technicians, payment of third-party service providers, measuring technician utilization, and... Read More

ServiceMax
Website: http://www.servicemax.com

ServiceMax leads the global industry of field service management software – an estimated $25 billion market worldwide. The company creates solutions for the 20 million people globally who install, maintain, and repair machines across dozens of industries as the leading provider of complete end-to-end mobile and cloud-based technology for the... Read More

ServiceNow
Website: https://www.servicenow.com/solutions/csm.html

Your customers and partners demand fast and effective service, but disconnected systems and processes hold your customer service teams back. With the ServiceNow System of ActionTM you can replace these disconnected work patterns of the past with intelligent workflows of the future. As part of the System of Action, ServiceNow... Read More

SightCall
Website: http://www.sightcall.com

SightCall is the global leader in AR-powered video support for enterprises. SightCall enables companies to see and diagnose issues remotely, reducing truck rolls, increasing first time fix and decreasing down time. Our technology empowers organizations to guide their customers and technicians to problem resolution with remote visual assistance. For over... Read More

Syncron
Website: https://www.syncron.com/

Syncron empowers the world’s leading manufacturers to maximize product uptime and deliver exceptional after-sales service experiences, while driving significant revenue and profit improvements. From industry leading investments in research and development, to providing the fastest time-to-value, Syncron’s award-winning, cloud-based service parts inventory, price, order and uptime management solutions are designed... Read More

TechSee
Website: https://techsee.me/

TechSee provides Intelligent Visual Assistance powered by Computer Vision-AI. The company’s platform, built around proprietary Deep Learning technology and Augmented Reality, enables customers and field organizations to benefit from real-time visual guidance to resolve a wide range of issues in both remote self-guidance and / or expert assisted modes. It... Read More

UPS
Website: https://www.ups.com/us/en/Home.page?

UPS is the world’s largest package delivery company and a global leader in supply chain services. It’s business unit, UPS Supply Chain Solutions, offers transportation and freight, logistics and distribution, brokerage and international trade services. Our Post Sales solutions – ranging from service parts logistics and part and inventory planning... Read More

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