Field Service Palm Springs 2019

April 23 - 26, 2019

JW Marriott Palm Desert Resort & Spa, CA

To recognize outstanding efforts in service optimization, we are holding the 3rd annual Field Service 2019 Best-In-Class Awards. Nominations are now closed. See below for a list of this year’s Awards Finalists.

The 2019 Field Service Awards Finalists Are

Best Service & Support Strategy Team Implementation

  • Smart Care Equipment Solutions, Christopher Buschmann, VP Information Technology
  • Duke Energy Renewables, Tony Morelli, Large Corrective Manager
  • LaserStar Technologies, Greg Anderson, GM Fiber Laser Systems Division

Most Effective Technology Deployment To Increase Service Levels

  • Boston Scientific, Eric Prager, East Zone Solutions & Partnerships
  • Stanley Black & Decker, Kate Murray, Global Supply Chain Manager
  • John Deere, Jeremy Goebel, Aftermarket Product and Stakeholder Manager

Most Innovative Approach To Service Delivery

  • SquareTrade (An Allstate Company), Prateek Singhal, Director Strategy and Operations
  • CNH Industrial, Case Construction Equipment, Edgar J. Gonzalez, Region Manager, Product Support
  • Ricoh USA, Bruce Nelson, VP Support Services

Meet The 2019 Field Service Awards Finalists

Meet The 2019 Field Service Awards
Finalists - Part 1
Tuesday April 23 1:40 pm Track D - Workshop L

Meet The 2019 Field Service Awards Finalists Part 2
Wednesday April 24 5:00 pm Track D - Workshop X

Best-In-Class Awards Ceremony
& Dueling Pianos Reception
Wednesday April 24 6:00 pm

The three finalists from each category will be invited to present their program for consideration to the Advisory Board in front of Field Service attendees on April 23rd, thus will receive complimentary registration to the entire event. Each finalist will have four minutes to give an overview of their program and its results, and then 6 minutes to answer questions posed by the Advisory Board to help the Board cast their final vote on the winner of each category. The winners will be honored at the Best-In-Class Awards Reception on April 24th.


Check out the other onsite events at Field Service