April 23 - 26, 2019
JW Marriott Palm Desert Resort & Spa, CA
Monday, April 22, 2019 | Pre-Conference Kick-Off: Registration & Networking
Monday, April 22, 2019 | Pre-Conference Kick-Off: Registration & Networking Tuesday, April 23, 2019 | Deep-Dive Workshop Day: The People, Processes, And Technology To Remain Competitive In Tomorrow’s Evolving Service Environment Wednesday, April 24, 2019 | Main Conference Day One: Leveraging IoT, Big Data, and AI To Move Towards Preemptive Service And Achieve Customer Business Outcomes Thursday, April 25, 2019 | Main Conference Day Two: Increasing Revenue With New Service Offerings And Knowing What Your Customer Wants Friday, April 26, 2019 | Service Organizations-Only Interactive Roundtable Focus Day: Put Your New Ideas Into Action!
5:30 pm - 6:00 pm Registration Opens
6:00 pm - 7:00 pm California Bloomin’ Welcome Reception
Welcome to Field Service and Palm Springs, CA! Check in, unpack, then join fiends – old and new – to kick off the beginning of Field Service.