Field Service Palm Springs 2025

April 22 - 24, 2025

JW Marriott Desert Springs, Palm Springs, CA

Allison Dozark

Vice President Ellison Technologies

Allison is the Vice President & General Manager of Ellison Technologies Parts Organization. During her 29 years at Ellison Technologies, she has worked with top-tier builders in the machine tool industry, (Okuma, Fanuc Robotics Mori Seiki, DMG and currently DN Solutions).  In 2005, Allison transitioned the Ellison Parts Organization from a local parts department to a centralized Parts Organization supporting 16 offices throughout the US. Her responsibilities include managing 11 Parts Coordinators and Purchasing Agents for each Ellison office. She has achieved a local presence for her inside and outside customers while leveraging a centralized parts organization. Allison works closely with the local office president, sales engineers, field service managers, and their field service engineers, as well as corporate AR and AP.  She currently uses SAP, Salesforce and Epicor in her department.

Allison has completed her BA from the University of Whitewater and upon starting at Ellison Technologies, she took additional machine tool courses at WCTC, (Waukesha County Technical College). She has completed 4 weeks of advanced management/leadership training led by Leadergetix Leadership Studio and 1 week of Gallup Training. In her downtime, Allison enjoys hiking and snorkeling vacations with her husband. She considers herself a foodie and her favorite hobby at home is cooking.  

Wed, April 23: Day 2 - The Future of Service: Embracing Necessary Disruption and Accelerating Tech Adoption to Solve Real Customer Problems

2:20 PM PANEL: Act Local, Think Global: How Digitalization is Supporting Service Parts Inventory and Warehouse Management

Field service organizations must strike a delicate balance between local responsiveness and global efficiency. This session will explore how digitalization is empowering businesses to achieve both, by optimizing service parts inventory and warehouse management on a global scale.


We will discuss how:

  • Advanced software solutions enable centralized control over global inventory levels, ensuring optimal stock levels while minimizing excess stock.
  • Real-time visibility is achieved with advanced data analytics that offer insights into inventory levels, demand patterns, and supply chain performance across different regions.
  • AI-powered forecasting tools can accurately predict demand fluctuations, enabling proactive inventory management and reduced stockouts.
  • Optimized warehouse operations can improve picking accuracy, and reduce labor costs.
  • Integration with field service operations can enable efficient parts provisioning and reduce downtime.

Check out the incredible speaker line-up to see who will be joining Allison.

Download The Latest Agenda