Field Service Palm Springs 2020

September 29 - October 02, 2020

JW Marriott Palm Desert Resort & Spa, CA

Aly Pinder Jr., Program Director, Service Innovation & Connected Products at IDC Manufacturing Insights
IDC Manufacturing Insights Logo

Aly Pinder Jr.

Program Director, Service Innovation & Connected Products
IDC Manufacturing Insights

Check out the incredible speaker line-up to see who will be joining Aly.

Download The Latest Agenda

Employees of The Future: Overcoming Talent Recruitment, Engagement and Retention Challenges

Friday, October 2nd, 2020

10:40 AM Interactive Roundtables

1. Augmented Reality: Successes and Practical Applications

  • James Crowl, Americas Service Manager, Energy Industries, ABB

2. Innovation Driven by Technicians

  • Aly Pinder, Program Director, Service Innovation and Connected Products, IDC Manufacturing Insights

3. Crisis Management: Your FSE Quits Without Notice, Now What?

  • Dario Samarzija, Head of Support, EMEA, Alfresco