About Us
Innovation. Progression. That’s Field Service.
Field Service is your one-stop shop for all things service and support; an event where inspiration meets innovation; socializing meets ROI. Experience tons of sessions, interactive learning, guest speakers and keynotes, all in beautiful Palm Springs.
Whatever your pain point, we’ve got you covered. Our topics cover every area impacting your business – service revenue, preventative services, connected devices and IoT, customer experience, remote diagnostics, global service, parts management, knowledge management, training and development, workforce management, mobility, help desk support, and a lot more.
Where else can you network like you can at Field Service? Nowhere. Join our performance workshops, infamous evening reception, interactive working groups, 20 years of service club, Women in service meet-up, and much more. With more than a days worth of networking, you’ll come for the inspiration, but stay for the fun.
How Do We Do It?
Worldwide Business Research LLC is a full service conference production company - our core area of expertise. Other event companies also have publications, online portals, and sometimes outsource their conferences, we ensure that what you get from us is coming directly from us. From concept to delivery, we put together everything that comes with running the event – not many companies can claim this.
Whether it’s an interactive roundtable discussion, case study presentation, panel, or one-on-one Q&A’s, you’ll have the chance to get the solutions you are looking for. You will receive targeted, niche learning opportunities throughout the conference.
We Are Unique
The Networking: we are focused on providing you with as many new connections as possible. Through fun and interactive networking with every part of the industry you will expand your community with the right people that will help your company and develop your career.
The Content: is what sets us apart from our competitors. We spend six months conducting research and developing the program. Content is guided by this research, as well as our Advisory Board, to ensure the conference reflects the latest trends and hottest topics in the industry. If you have a pain point, we have it covered.
The Venue: each of our conferences is always held at a top tier resort versus a convention center. At lunchtime, you won’t be shuttled off to S’barros with a coupon (or no coupon!). You’ll receive a full, three-course sit down meal. You are treated as a VIP every minute, as opposed to a passenger at JFK on Thanksgiving. In short, we make sure you are educated and pampered at our events.
Customer Service: Our staff onsite are knowledgeable about the event and the industry. They know what you need and where you can get it. That’s because we staff the event ourselves. We don’t hire temps and part timers to run the show, because the event is our business and delivering a great experience for you is imperative.
If you are interested in quality interactions, content that is specific to your business needs and networking with your peers, attending is the best investment you can make. Guaranteed.
Our Portfolio
In addition to Field Service USA, we run cross-industry events on the East Coast and in Europe, and a medical-specific event in California.
