Ben Vollmer | Field Service West

Field Service West 2026

April 07 - 10, 2026

Hilton Bayfront, San Diego, CA

Ben Vollmer

Director, Power Factory - Growth & Product Leader RSM

Ben has extensive experience in consulting, sales, product development, and product management across various industries and markets. He joined RSM in March of 2024 to lead Growth and Product for the RSM Power Factory. Prior to RSM, he was the IFS Senior Vice President of Product Management where he lead a global team of product managers, designers, and engineers to deliver innovative and customer-centric solutions for enterprise service management.

Prior to IFS, he spent more than 16 years at Microsoft, where he held leadership roles in the Dynamics 365 business unit. He was instrumental in shaping and executing the commercialization strategy for Dynamics 365 Field Service, a cloud-based solution that enables organizations to digitally transform their field service operations. He also worked with partners, customers, and internal teams to identify and address key market opportunities, challenges, and trends. Additionally, he contributed to the successful launch and expansion of the first national Microsoft Business Applications partner, ePartners, where he led national and international solution consulting efforts and established new offices and practices.

His passions are to help organizations optimize their service, people, process, and technology in harmony. He is a pragmatic product leader who focuses on aligning product direction with customer objectives and outcomes. He has a deep expertise in Enterprise Business Applications, as well as a broad knowledge of emerging technologies. He relishes tackling complex problems and collaborating with diverse and talented teams to create value for customers and stakeholders.

Check out the incredible speaker line-up to see who will be joining Ben.

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