Christopher Battles | Field Service Palm Springs

Field Service Palm Springs 2025

April 22 - 24, 2025

JW Marriott Desert Springs, Palm Springs, CA

Christopher Battles

SVP, Product Management Salesforce

Tue, April 22: Day 1 - Deep-Dive Workshop Day - The Next Generation of Leadership: Evolving Your Style and Influence Skills to Fit the Times and New Workforce Realities

2:50 PM Sponsor Workshop 9: Simple Steps to Get Started with Agent-first Field Service

AI agents can be daunting, but they don't have to be. Learn from experts on how to get started with incorporating agents into your field service operations with steps on topics such as: 

  • Identifying the best first use case 
  • Getting the buy-in of leadership and end users 
  • Expanding from assistive to agentic 

Wed, April 23: Day 2 - The Future of Service: Embracing Necessary Disruption and Accelerating Tech Adoption to Solve Real Customer Problems

9:45 AM PARTNER FIRESIDE CHAT: Customer-Centric Field Service Begins with an Agent-First Strategy

Companies that are not bringing AI agents into every corner of their field service operations are missing revenue, cost savings, proven customer and employee satisfaction lifts, and ultimately -- a technology that acts as a workforce multiplier. Agents are capable today of augmenting your highly skilled teams and optimizing service delivery to put customers at the center. In this conversation, learn how to:

  • Get started today with autonomous scheduling
  • Embrace agentic field operations early and improve efficiency by 30%
  • Restructure your business strategy to include AI agents

Check out the incredible speaker line-up to see who will be joining Christopher.

Download The Latest Agenda