Clint Olsen

Sr. Director, ProCare Field Operations and Technical Support Stryker

Day 1 - Deep-Dive Workshop Day -- The Next Generation of Leadership: Evolving Your Style and Influence Skills to Fit the Times and New Workforce Realities

4:20 PM Workshop 14: Transform Your Team: How to Take Your Service Organization from 80% Third Party to 90% Full Time in Less Than 4 Years

Day 2 - The Future of Service: Embracing Necessary Disruption and Accelerating Tech Adoption to Solve Real Customer Problems

3:10 PM CASE STUDY: Non-Traditional Training Programs and Resources to Accelerate Upskilling and Adoption

Continuous upskilling is essential to stay competitive and meet the changing demands of customers and fast evolving technology. Traditional training methods may not be sufficient to address the diverse needs of your workforce. This session will explore innovative and non-traditional training programs and resources that can accelerate upskilling and adoption within your service organization.

Key takeaways include:

Gamification: Leveraging game-based learning to enhance engagement, motivation, and knowledge retention.
Microlearning: Delivering small, focused learning modules to fit into busy schedules and facilitate just-in-time learning.
Virtual and Augmented Reality: Immersive training experiences to simulate real-world scenarios and improve skill development.
Peer-to-Peer Learning: Fostering knowledge sharing and collaboration among team

Check out the incredible speaker line-up to see who will be joining Clint.

Download The Latest Agenda