David Steckel

Head of Product & Innovation Sears Home Services

Homes don't come with manuals. Even the shirt that you're wearing comes with operating instructions. This is one of the main reasons that construction, and really all home services, have so much friction between homeowners and the vendors that service them. From Real Estate to Re-financing, Insurance to Construction, there is no roadmap for a homeowner to follow. At Setter, the idea was to have a Single Point of Contact to take care of everything in and around the home, at Thumbtack that vision is becoming a reality.