May 06 - 08, 2024
JW Marriott Desert Springs, Palm Springs, CA
Homes don't come with manuals. Even the shirt that you're wearing comes with operating instructions. This is one of the main reasons that construction, and really all home services, have so much friction between homeowners and the vendors that service them. From Real Estate to Re-financing, Insurance to Construction, there is no roadmap for a homeowner to follow. At Setter, the idea was to have a Single Point of Contact to take care of everything in and around the home, at Thumbtack that vision is becoming a reality.
Reviewing and recalibrating your service workflows periodically ensures your customer journey is logical and frictionless to the customer. Ensuring seamless integration of automation tools that empower both your team and customer interactions is a vital piece of the puzzle.
Session highlights include:
Panelists will share their invaluable insights on how to adapt, innovate, and chart a course toward exceptional customer-centric service. Join us to navigate the transformative intersection of automation, workflows, and customer journey excellence.
Check out the incredible speaker line-up to see who will be joining David.
Download The Latest Agenda