April 22 - 24, 2025
JW Marriott Desert Springs, Palm Springs, CA
Denny Lawrence is an Innovation Manager for Comfort Systems USA, a leading provider of heating, ventilation, and air conditioning (HVAC) services. He has been in customer service roles for the last 21 years and has an extensive background in IT, Microsoft products, and Lean Six Sigma. He is a certified Green Belt and has led several process improvement projects in his previous roles. He is passionate about finding innovative solutions that enhance customer satisfaction and operational efficiency.
Service organizations often find themselves grappling with a dizzying array of disparate systems and platforms. This panel explores the challenges of multiplatform environments and the quest for a seamless, integrated solution.
Key takeaways for attendees include:
This session is designed for field service leaders and IT professionals who are frustrated with the complexities of managing multiple platforms and are seeking more streamlined, efficient solutions. Whether you're considering a major system overhaul or looking for ways to better integrate your existing tools, this panel will provide valuable insights to help navigate the path towards a more cohesive technology landscape.
Discover if the turnkey, plug-and-play solution you've been dreaming of is within reach or learn how to make the best of your current multiplatform reality.
Check out the incredible speaker line-up to see who will be joining Denny.
Download The Latest Agenda