Field Service Palm Springs 2025

April 22 - 24, 2025

JW Marriott Desert Springs, Palm Springs, CA

Heidy Kelley

Nrby Customer and Former Comcast VP of Fleet Operations and EH&S Nrby

Heidy recently left Comcast after 18 years comprised of roles in executive leadership, and excellence in program strategy, implementation and management. Ms. Kelley developed, established and exceeded best practices and standards within the Comcast market. As the Vice President of Environmental, Health & Safety, and Fleet Operations of 30,000 vehicles she is regarded for creating the recycling/sustainability strategy for the enterprise's e-waste and fleet operations of pairing the right job to the right vehicle (RJ/RV) along with the correct alternative fuel selection depending upon the 39 states the fleet operates within. Additionally, within two years of launching her National Recycling Program across the enterprise more than 19 million lbs. of electronic waste was diverted from landfills and instead recycled. Her RJ/RV fleet strategy simplified the vehicles' from 97 different types down to purchasing 14 different vehicles to maintain, and manage along with selecting the correct alternative fuel for the company-wide fleet. She has managed over 100 different standards on the operations protocols. An expert in innovative program strategy and management, Ms. Kelley has received a number of professional commendations, SCTE Fleet 2020 recognition, CableFax Social Responsibility Award, National Safety Council Award and including the title of Top Female Executive, awarded to her by Worldwide Branding in 2017. 

Ms. Kelley has been successful because of her work ethic and by being detail-oriented. To support her career, she holds a master's degree in business from Rosemont College and a Bachelor of Science in health physics and industrial hygiene from Purdue University. She has been also involved in her professional community, which helps to keep her at the top of an always-evolving industry. She is a member of Women in Cable Telecommunications, the National Association of Minorities in Cable, the Cable & Telecommunications Association for Marketing, and the Society of Cable Telecommunications Engineers. Looking ahead, Ms. Kelley plans to continue utilizing her expertise for other industries.


Check out the incredible speaker line-up to see who will be joining Heidy.

Download The Latest Agenda