April 23 - 26, 2019
JW Marriott Palm Desert Resort & Spa, CA
John Regan Jr.
Vice President, Technical Field Services – Southwest Region
- Defining artificial intelligence, machine learning, and cognitive systems
- Exploring how service organizations are currently using AI from schedule optimization to client specific SLAs
- What’s the potential for the future and what steps should service organizations take so they don’t fall behind their competition?
- Determining the right technology providers to support your AI strategy