Field Service Palm Springs 2025

April 22 - 24, 2025

JW Marriott Desert Springs, Palm Springs, CA

Keith Muller

VP Product Management, Water Solutions and Services Xylem

Keith Muller is an accomplished product and business leader with over 25 years of experience driving innovation, growth, and customer satisfaction. He currently serves as VP Product Management, Water Solutions and Services leading a $2 billion portfolio focused on capital solutions, operating contracts, equipment rental, outsourced water, and digitally-enabled services. In his time at Xylem, Keith has spearheaded the company's services transformation, delivering double-digit growth over six consecutive quarters.

He has built high-performing, empowered teams and advocated for scalability in all initiatives. Previously at PepsiCo, Keith held various global leadership roles in R&D, brand management, and commercialization. He led multi-million dollar global product lines and won PepsiCo's top innovation award during his tenure. Keith holds an undergraduate degree in Chemical Engineering from the University at Buffalo and a Master's degree from Manhattan College. Outside of work, he is an ultramarathon runner, Ducati enthusiast, and advocate for youth education on water and sustainability.

Keith has a wonderful family, including his wife and two accomplished daughters aged 24 and 20. He looks forward to sharing his perspective on customer segmentation and product positioning to improve business impact and customer satisfaction. Keith's blend of technical and business expertise coupled with his passion for teamwork and prioritization will hopefully provide some new insights for managing service products.

Check out the incredible speaker line-up to see who will be joining Keith.

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