April 23 - 26, 2019
JW Marriott Palm Desert Resort & Spa, CA
Head of Service Business Development, Global Service
- First, are you collecting the right data?
- Then, we have so much data, what do we do with it?
- Determining whether to build a data team in house or work with a partner to analyze and manage your data, or both
- Understanding failure rates and customer usage to increase service competitiveness