Field Service Palm Springs 2020

September 29 - October 02, 2020

JW Marriott Palm Desert Resort & Spa, CA

Marcin Szymanski, Chief Sales Officer and Operation Manager at XMReality AB
XMReality AB Logo

Marcin Szymanski


Chief Sales Officer and Operation Manager
XMReality AB

Check out the incredible speaker line-up to see who will be joining Marcin.

Download The Latest Agenda

Deep-Dive Workshop Day: Mastering the Art of Field Service

Tuesday, April 21st, 2020


2:30 PM Workshop C4: Building a World-Class Helpdesk and Service Organization with Remote Guidance

Marcin Szymanski will present real-world business use cases that drive the market, giving XMReality customers an edge over their competitors. 

Workshop attendees will discuss the benefits and practical applications of Augmented Reality (AR) and remote guidance tools, with a laser focus on how service practitioners leverage these innovative technologies to upgrade their service value chains, increase profitability and enhance customer experience. 

Key AR/remote guidance features that will be covered include:

-A unique hands-overlay technology that lets you remotely guide someone else’s hands - as if you were there
-A web portal to manage teams and users, and to measure usage
-Integration through client-side open APIs, focusing on Salesforce and Jira, giving companies a Simple, Accessible, and Scalable off-the-shelf solution