Mark Hessinger

Strategic Advisor Mark Hessinger Consulting

Mark Hessinger is a dynamic senior executive with a proven record of driving operational excellence, customer satisfaction, and profitable growth on a global scale. With deep expertise in service delivery, customer support, and aftermarket services, he has successfully led transformative initiatives across multiple industrial sectors. Mark is known for his strategic vision and ability to implement innovative, data-driven solutions that enhance efficiency, optimize processes, and elevate the customer experience. His leadership has been instrumental in transforming aftermarket service organizations, creating best-in-class customer interactions, and positioning companies for sustained success.

Tue, April 22: Day 1 - Deep-Dive Workshop Day - The Next Generation of Leadership: Evolving Your Style and Influence Skills to Fit the Times and New Workforce Realities

5:05 PM Mastermind Topical Discussion - Lifecycle Management and Customization: Tailoring Service from Cradle to Grave

Join us for a forward-thinking and facilitated topical discussion about Lifecycle Management and preparing your service organizations for what’s next!

Room Leader -- David Bishop, Managing Partner, Twin Bishop Strategies

Table 1 Facilitator – Ira Busman, VP Customer Service, Okuma

Table 2 Facilitator - Steve Sliter, President, Commercial Parts & Service, and CFESA

Table 3 Facilitator - Mark Hessinger, Strategic Advisor, Mark Hessinger Consulting

Table 4 Facilitator - Steve Demanovich, VP Service Operations, Albireo Energy

Check out the incredible speaker line-up to see who will be joining Mark.

Download The Latest Agenda