Field Service Palm Springs 2019

April 23 - 26, 2019

JW Marriott Palm Desert Resort & Spa, CA

1.888.482.6012

Mark Hessinger


Vice President, Global Customer Services
3D Systems


8:45 AM Panel | Taking The Necessary Steps Today To Leverage AI & Machine Learning Tomorrow

  • Defining artificial intelligence, machine learning, and cognitive systems
  • Exploring how service organizations are currently using AI from schedule optimization to client specific SLAs
  • What’s the potential for the future and what steps should service organizations take so they don’t fall behind their competition?
  • Determining the right technology providers to support your AI strategy

3:05 PM Artificial Intelligence - The Road To Zero Unplanned Downtime

3D Systems, is the originator of 3D printing and a shaper of future 3D solutions. The primary objective of the company is always to offer its customers maximum benefits. These days downtime is no longer considered acceptable, and maximizing product uptime is becoming the new mantra. However, many service organizations realize that pursuing this goal is not a trivial task. 3D Systems believes that the application of analytics to historical data, structured and unstructured, that allows predictions based on the machine’s present state, increase first time fix rates and minimize parts consumption. Those who make the best use of artificial intelligence and their own historical data will master the road to zero unplanned downtime.


Check out the incredible speaker line-up to see who will be joining Mark.

Download The Latest Agenda