April 22 - 24, 2025
JW Marriott Desert Springs, Palm Springs, CA
As Portfolio Director for New York City-based Worldwide Business Research (WBR), Maureen Azzato produces two events in field service – Filed Service West in the United States, and Field Service Europe. WBR produced more than 50 leading events in nearly every major industrial vertical with a heavy focus in retail, field services, manufacturing, pharmaceuticals, medical, travel, insurance, procurement, finance, and supply chain and logistics. Prior to joining WBR, Maureen spent most of her career in business-to-business media as editor and publisher of several brands, including Home Furnishings News (HFN) and Convenience Store News. She also operated her own content development, communications and marketing business for eight years. Maureen was a newspaper journalist with several daily and weekly publications in Massachusetts and New Jersey in her early career. She graduated from Boston College with a bachelor's in mass communications and journalism.
Maureen Azzato, Portfolio Director, Field Service USA
While TikTok and other social media platforms can help reach Gen Z, what’s the right messaging to get them to consider service as a career? What other methods are you using to attract this important cohort of the future? Part of the discussion will include Q&A with a Gen Z engineering student, Nate Dodge, who is exploring his career options.
Table 1 Facilitator - Andy Kaszyucki, Senior Director, Network & Field Operations, Northwestel
Table 2 Facilitator - George Roberts-Smith, Group CEO, MCTF
Table 3 Facilitator – Dave Hartley, VP Customer Care, Translogic, a SwissLog Healthcare company
Table 4 Facilitator - Jon Kent, Director, Field Service Transformation, USIC
Having a deep bench of talented leaders, middle managers and technicians is crucial for delivering exceptional service and ensuring business continuity. This session will explore effective strategies for hiring, developing, and retaining top talent to support your organization's growth and success.
Panelists will discuss these topical areas:
Check out the incredible speaker line-up to see who will be joining Maureen.
Download The Latest Agenda