April 22 - 24, 2025
JW Marriott Desert Springs, Palm Springs, CA
As service organizations face increasing pressure to improve uptime, reduce inventory costs, and respond faster to disruption, the role of Service Parts Management (SPM) has become more strategic than ever. Today’s supply chains must be efficient and intelligent—leveraging advanced technologies like AI and machine learning to anticipate demand, optimize inventory across complex networks, and drive smarter service decisions.
This session explores the key trends shaping modern service supply chains, and the challenges organizations must overcome, and the essential criteria for evaluating and selecting the right SPM platform. Drawing on benchmark insights and market intelligence, we’ll outline what sets next-generation SPM solutions apart and how to align your selection with long-term service transformation goals.
Key Takeaways:
Managing inventory levels with today’s volatile supply chain is a delicate balancing act. Overstocking can lead to significant financial losses due to higher prices and uncertain delivery dates, both of which displease customers. This session will equip attendees with practical strategies to optimize inventory management, mitigate risks, and ensure smoother supply chain operations.
Key takeaways:
We’ll also discuss how advanced analytics, IoT, and AI can enhance inventory visibility, optimize replenishment processes, and reduce costs.
Check out the incredible speaker line-up to see who will be joining Michael.
Download The Latest Agenda