Field Service Palm Springs 2024

May 06 - 08, 2024

JW Marriott Desert Springs, Palm Springs, CA

Michael Israel

Vice President of Community Zuper

Michael Israel, the Vice President of Community at Zuper, boasts over 50 years of industry expertise, positioning him as a leading authority in technology for field service businesses. His acumen extends to optimizing operations, identifying inefficiencies, and implementing strategic solutions. Michael’s passion centers on “completed service work,” emphasizing a customer-centric approach to elevate experiences. As a thought leader, he regularly addresses the evolving role of field service technicians and champions the transformative impact of technology.

With over 60k users, including more than 45k field service technicians, Zuper provides unparalleled flexibility and user-driven configurability within the realm of field service management software providers. Their industry-leading integration capabilities cater to global needs with customers in more than 20 countries. Zuper users create and manage more than 550,000 work orders every month - for more than 500,000 assets and pieces of equipment - at more than 300,000 customer locations. Zuper shines as the preferred solution for market leaders like IKEA, Vodafone, Sail Internet, US Energy Solutions, Karcher, Pro-Vigil, Teya, and many others. Zuper continues to revolutionize field workforce management, offering a very robust, yet cost-effective SAAS field service management solution.

WED, May 8: Deep Sharing & Interaction Day

10:10 AM PARTNER PRESENTATION: A Preview of Field Service Technology Investment Plans in 2024

Michael Israel will provide an overview of the findings from the WBR survey on software utilization and investment strategies in Field Service organizations. Conducted in March and April of this year, the survey aimed to unveil details about the present adoption of Field Service Management (FSM) solutions and summarize future investment and deployment initiatives. In addition to outlining current practices, the survey results offer a sneak peek into upcoming plans and considerations for the deployment and utilization of Artificial Intelligence (AI) in the Field Service sector.

Check out the incredible speaker line-up to see who will be joining Michael.

Download The Latest Agenda