Field Service Palm Springs 2020

September 29 - October 02, 2020

JW Marriott Palm Desert Resort & Spa, CA

Patrick Dell, FVP, Service Operations, Americas Field Service at Varian Medical Systems
Varian Medical Systems Logo

Patrick Dell


FVP, Service Operations, Americas Field Service
Varian Medical Systems

Check out the incredible speaker line-up to see who will be joining Patrick.

Download The Latest Agenda

Customer Advocacy: Putting Customers at the Heart of Your Business

Thursday, October 1st, 2020


4:10 PM Networking Meetup: Leveraging Tools You Already Have to Drive Transformation

Join this meetup to benchmark best practices in uncovering the gaps in digital transformation and driving change management in a way that works for YOUR organization. Key takeaways include:


-Fundamental steps in the digital transformation hierarchy that will help you truly transform your organization

-The whys and the how’s of establishing digital trust with your customers

-Realistic outcomes forecasting – what should they be? 

-Best practices in shifting worker behavior and driving change forward

-Leveraging investments you already have and securing your digital advantage ahead of looming financial markets calamity

Employees of The Future: Overcoming Talent Recruitment, Engagement and Retention Challenges

Friday, October 2nd, 2020


11:40 AM Panel: Best Practices for Remote and Cross-Cultural Team Management

Join our expert panelists for an interactive discussion to hear about their successes and lessons learned in leading remote and cross-cultural teams to success without compromising employee engagement and satisfaction. Key takeaways include: 


-Establishing the best way to communicate with and engage your remote employees

-What cross-cultural management principals need to be taken into consideration for your team?

-Identifying technology that can support remote team training and engagement

-Carrying out your service culture and company core values across remote and global locations