Customer Advocacy: Putting Customers at the Heart of Your Business
Thursday, April 23rd, 2020
Join this meetup to benchmark best practices in uncovering the gaps in digital transformation and driving change management in a way that works for YOUR organization. Key takeaways include:
-Fundamental steps in the digital transformation hierarchy that will help you truly transform your organization
-The whys and the how’s of establishing digital trust with your customers
-Realistic outcomes forecasting – what should they be?
-Best practices in shifting worker behavior and driving change forward
-Leveraging investments you already have and securing your digital advantage ahead of looming financial markets calamity
Employees of The Future: Overcoming Talent Recruitment, Engagement and Retention Challenges
Friday, April 24th, 2020
Join our expert panelists for an interactive discussion to hear about their successes and lessons learned in leading remote and cross-cultural teams to success without compromising employee engagement and satisfaction. Key takeaways include:
-Establishing the best way to communicate with and engage your remote employees
-What cross-cultural management principals need to be taken into consideration for your team?
-Identifying technology that can support remote team training and engagement
-Carrying out your service culture and company core values across remote and global locations