April 23 - 26, 2019
JW Marriott Palm Desert Resort & Spa, CA
Director, Service Agreements, Service Portfolio Management
Siemens Building Technologies
Peter will share a use case that focuses on Siemens’s implementation of a customer-facing web portal, a technical resource to share information with their service customers. The presentation will detail the steps they followed to gain the support and adoption by their operations team in the field in order to make it successful.