Sasha Ilyukhin | Field Service Next West

Sasha Ilyukhin

Sasha Ilyukhin

Senior Vice President, Global Processing Services and Services Solutions Tetra Pak
Sasha Ilyukhin

A member of the global senior leadership team for Tetra Pak, Mr. Ilyukhin is responsible for sustainable, profitable growth of Processing Services and long-term service agreements world-wide. In this role, Mr. Ilyukhin and his team are transforming the services business model through creating, deploying, and nurturing outcome-based solutions focused on customers’ business resilience, productivity, sustainability, and human centricity. Mr. Ilyukhin also serves on several global steering committees tasked with strategy development and organizational transformation of Tetra Pak Group.

Mr. Ilyukhin is based in Denton, TX (USA).

Tetra Pak is the world’s leading food processing and packaging solutions company. Working closely with customers and suppliers, to provide safe, innovative and environmentally sound products that each day; meet the needs of hundreds of millions of people in more than 160 countries around the world. With almost 25,000 employees based in over 85 countries, we believe in responsible industry leadership and a sustainable approach to business. Our motto, "PROTECTS WHAT'S GOOD™," reflects our vision to make food safe and available, everywhere.

Tuesday, April 7, 2026

9:10 AM Heads of Service Panel: Service as a Revenue Engine: Leading the Next Wave of Growth, Innovation, and AI-Driven Transformation

Service organizations have significant revenue targets to achieve as service shifts from cost center to profit center. With service as a strategic growth driver, leaders are under pressure to scale operations, optimize talent strategy, and embrace transformative technologies while consistently delivering excellence in the field. Hear service visionaries unpack how they’re rewriting the business model for service to build scalable, profitable and competitive service organizations. Panelists will discuss:

  • Talent strategies for growing a service organization in an environment increasingly augmented by automation
  • Modernizing customer targeting and CRM to reimagine customer segmentation, sales execution, and post-installation service conversion
  • Crafting competitive service pricing models, managing warranty economics, and creating service contracts that drive year-round revenue
  • Elevating service leadership with AI to contribute to broader corporate innovation strategy
  • Building the operational foundation of systems, processes and measurement to support a profit-centric service model 

Check out the incredible speaker line-up to see who will be joining Sasha.

Download The Latest Agenda