Field Service Palm Springs 2024

May 06 - 08, 2024

JW Marriott Desert Springs, Palm Springs, CA

Shon Wedde

Senior Director Product Management Oracle

Shon Wedde is a Sr. Director of Product Management focused on innovation investments that drive customer value into the Oracle CX application suite.  A veteran of 25+ years in the technology industry, Shon engages with customers on co-innovation partnerships to define future-state digital experiences.  Over the past six years, Shon has guided Oracle customers in their adoption of the Internet of Things (IoT) as an engagement channel and has delivered IoT as an integrated part of Oracle Service. Over the past three years, his focus has expanded to incorporate Augmented Reality (AR), Conversational Interfaces (CUI), Human-robotic Interaction, Predictive Analytics, Machine Learning and BlockChain, collectively driving greater value into the service experience. Shon has a background in digital switching and enterprise software development. He has held product leadership roles in the telecommunication, contact center and customer experience industries.  Outside of the office, you’ll find him with his family testing the latest technology in sports gear in Montana’s backcountry.

Check out the incredible speaker line-up to see who will be joining Shon.

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