Intelligent Field Service: Adopting Digitization and Disruptive Technology to Drive Service Revenue
Wednesday, April 22nd, 2020
Sonya Roshek has more than 22 years of leadership and telecom operations experience in the areas of construction, organizational development, profit and loss, labor relations, staffing, training, quality/safety, estimating, procurement, material management and real estate. She has championed new lines of business including outside plant (fiber to the home), DAS, Small Cell and Distributed Infrastructure (car charging stations) across the US. Sonya has led large-scale projects including completing a multi-discipline green-field wireless build with microwave overlay for a new carrier spanning two Canadian providences, has served as project lead for both the wire-line and wireless network installations for the 2002 Olympic Games, and managed the integration of more than 10,000 cells in the Remote Integration Testing Center (RITC). Sonya is on the Board of Governors for the National Wireless Safety Alliance (NWSA) and is working on the taskforces to advance and standardize the tower industry.
In this keynote, Sonya will be discussing how technology is changing the way B+T Group, a full-service wireless engineering, construction and technical services firm, efficiently manages large-scale projects, eliminates unnecessary field visits, provides more accurate and timely information to clients and makes human errors obsolete. The methods Sonya will discuss have been tested throughout a number of industries: oil and gas, manufacturing, retail, residential construction and telecommunications, and she will share specific examples of how 3D photogrammetry can be leveraged to create simulations, accurate dimensions, develop engineering documentation and assist with real time data collection. Key takeaways include:
-Techniques that can help improve your data and client relationships
-Remove human error in data collection
-Realistic 3D modeling used for engineering documentation
-Reducing trips to the field for verification
Employees of The Future: Overcoming Talent Recruitment, Engagement and Retention Challenges
Friday, April 24th, 2020
Join our expert panelists for an interactive discussion to hear about their successes and lessons learned in leading remote and cross-cultural teams to success without compromising employee engagement and satisfaction. Key takeaways include:
-Establishing the best way to communicate with and engage your remote employees
-What cross-cultural management principals need to be taken into consideration for your team?
-Identifying technology that can support remote team training and engagement
-Carrying out your service culture and company core values across remote and global locations