is the Senior Director of Customer Care at Electrolux, a global manufacturer of
major appliances that includes the Frigidaire, Electrolux and AEG brands. He is responsible for the Field Service,
Warranty Administration and Customer Engagement Center Teams in the US and
Canada, which consists of over 700 employees.
Steve joined Electrolux in 2016 and has 25 years of customer service experience
in the automotive, home appliance, consumer electronics and outdoor power
Steve holds a
Bachelor’s Degree from Rensselaer Polytechnic Institute and an MBA from the
University of Miami. He also manages the
largest customer service LinkedIn group, Customer Service Professionals, with over
Check out the incredible speaker line-up to see who will be joining Steven.
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