Taksina Eammano | Field Service Next West

Taksina Eammano

Taksina Eammano

EVP & GM, Salesforce Field Service Salesforce
Taksina Eammano

Wednesday, April 8, 2026

9:30 AM Partner Keynote: How to Scale, Work, and Operate with Confidence with Humans and Agents Working Together

Field service is fundamentally human—AI can't fix a roof or stop a water leak. Yet, poor technology and disconnected systems are making the essential work of mobile employees and the capacity of support teams harder than ever. Mobile workers currently waste over 7 hours a week on administrative tasks, contributing to an environment of poor knowledge access, frequent app switching, and missed opportunities to drive revenue. 

For field service leaders looking to scale, work, and operate with confidence, this presentation will explore what it means to adopt a complete agentic field service platform, from customer experience to asset management to mobile workforce management. Walk away with a clear roadmap for enabling your field operations to scale confidently and drive more revenue in the field, supported by intelligence and complete operational visibility. 

Check out the incredible speaker line-up to see who will be joining Taksina.

Download The Latest Agenda