May 06 - 08, 2024
JW Marriott Desert Springs, Palm Springs, CA
We live today in a service-driven economy, where the customer’s post-sales service experience is the key to customer retention and long term customer value. But companies have historically underinvested in service supply chains.
Entercoms helps its customers
accelerate the transformation of their service supply chains through deep
domain expertise and technology. Entercoms achieves this through a BPaaS
engagement model that focuses on business outcomes at speed. Within 90 days of
their engagement, Entercoms’ clients see benefits in areas such as on-time
delivery performance, asset uptime, spares inventory, forecast accuracy, field
service technician utilization, remote diagnostics accuracy, and service
revenue.