Field Service Palm Springs 2025

April 22 - 24, 2025

JW Marriott Desert Springs, Palm Springs, CA

From Offline to Online: How AIoT is Accelerating Field Service Transformation

AIoT integrates AI capabilities into IoT infrastructure, allowing for the analysis and utilization of data collected by distributed IoT devices. This combination enables machine learning and data processing to occur closer to the data source, a concept known as Edge AI or Edge Intelligence. As such, field service organizations could leverage the real-time data and insights generated by AIoT technology to make predictions, engage in proactive maintenance, improve overall equipment effectiveness, and more. This eBook provides high-level insights from a September 2024 webinar hosted by Cumulocity. The webinar explored how AIoT, or Artificial Intelligence of Things, is transforming field service operations to be more efficient, customer-centric, and value-driven.


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