Awards

Field Service Next Best-In-Class Awards

Field Service Next presents the premier celebration of excellence in service. The Best-In-Class Awards honor companies, teams, and leaders with standout achievements in innovation, strategy, customer experience, and industry leadership.

Submit 2026 Nominations

Nomination deadline is February 2, 2026. This is your chance to recognize the outstanding achievements and contributions shaping the future of service.

Best AI Use Case & Implementation

Recognizes an organization that has successfully leveraged artificial intelligence to transform service operations, improve efficiency, and deliver smarter, faster support to customers.

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Best Service & Support Strategy Team Implementation

Honors a team that has executed an exceptional service or support strategy, driving measurable impact through collaboration, innovation, and operational excellence.

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Most Innovative and New Approach to Service Delivery

Celebrates an organization that reimagined traditional service models with groundbreaking ideas, technologies, or processes that set a new industry standard.

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Best Customer Experience Enhancement to Service Delivery

Awards a company that has elevated the customer experience through creative enhancements to service delivery, resulting in greater satisfaction, loyalty, and impact.

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Outstanding Woman in Service

Recognizes a trailblazing woman whose leadership, innovation, and achievements have made a lasting contribution to the field service industry.

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Field Service Hall of Fame (Lifetime Achievement Award(s)

Recognizing individuals whose lifetime achievements and outstanding service have shaped and elevated the field service industry.

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Important Details:

Rules

Nominations must be received by February 2nd, 2026.
Only service organizations and their leaders may be nominated. Vendors, however, may nominate their clients.
Self-nominations and nominations on behalf of other service organizations are accepted.
Nominations will be reviewed and finalists in each category will be determined by the Field Service Advisory Board, and key members of the WBR Field Service team.
The winners will be announced at Field Service Next West 2026.

Winners

Winners will receive the red-carpet treatment. A free pass to the entire event, a feature on the Field Service Next West website, respect, recognition, bragging rights, and tons of free press!