Field Service USA 2019

April 23 - 26, 2019

JW Marriott Palm Desert Resort & Spa, CA

1.888.482.6012

Webinars

How Design Thinking Helps Ensure a Profitable, Future-Proof Field Service Operation—Immediately!

How Design Thinking Helps Ensure a Profitable, Future-Proof Field Service Operation—Immediately!

View this webinar and learn:
  • What’s possible now and what’s likely in the future as a result of Design Thinking
  • How your organization can incorporate the products born from Design Thinking
  • To keep your competitive edge and sleep better at night knowing you’re on the cutting edge with “future proof” field service solutions

Keynote Speaker:
Martin Knook, CEO at Gomocha
Driving Customer Experience with Optimized Field Service

Driving Customer Experience with Optimized Field Service

Key highlights include:
  • Get insight into how Textron Specialized vehicles is empowering their mobile employees with greater visibility into service issues to improve sales and service
  • Learn how they automated business processes and reduced their invoice turnaround time
  • See how they've enhanced the day-to-day operations of their technicians to improve productivity and utilization
Speakers:
  • Cheryl Fremaux, CIO from Textron
  • Tim Watt, Director from PWC
  • Dana Chery, Director of Product Marketing from Salesforce
Service is Transforming – Six Case Studies to Learn From

Service is Transforming – Six Case Studies to Learn From

Key highlights include understanding:
  • How organizations who have begun to change their service models are winning
  • How your organization compares to others
  • A path forward for your organization
Keynote Speaker:
  • Ron Salvador, Vice President, Sales Business Transformation at PTC