Alban Cambournac

Over the past 20 years, Schneider Electric has been discussing topics with customers around the world about digitization, electrification, and technologies for sustainability. Today, Schneider is the leader in the digital transformation of energy management and automation.   

Join Alban as he provides insights on the culture shift to support this transformation:  

• Unifying the customer experience and building a customer success management team focused on excellence  
• Shifting from free services offerings to recurring revenue streams and, expanding digital services  
• Fostering a culture of accountability, by focusing on behavior changes as much as traditional KPIs, employee engagement and CSAT   
• Get inspired to drive more digital and recurring revenue in your organization