Field Service Palm Springs 2024

May 06 - 08, 2024

JW Marriott Desert Springs, Palm Springs, CA

Amir Pasdar

Senior IoT Product Manager Henny Penny

TUE, May 7: Tech and Service Innovation

3:15 PM CASE STUDY Unleashing the Power of IoT to Transform Field Service

In a world where technology evolves at breakneck speed, how can we harness the power of IoT to revolutionize customer success in field service? Join me for an inspiring journey as we explore the synergy of historical data, telemetry, maintenance, and AI-driven predictive analytics. Discover how these tools can evaluate equipment health, predict potential failures, and elevate customer success to new heights.

Key Takeaways:

  • Data-Driven Insights: Learn how historical data and telemetry can be the bedrock of predictive maintenance, enabling us to detect issues before they disrupt operations.
  • Bridging the Gap: Uncover strategies to seamlessly integrate passive and active IoT solutions with current equipment, bridging the divide between today's landscape and a fully connected future.
  • Generative AI: Explore the transformative potential of generative AI in enhancing customer experiences and empowering service teams to excel.

Check out the incredible speaker line-up to see who will be joining Amir.

Download The Latest Agenda