Anne Emberson
Area Vice President Digital Ecolab
Anne Emberson is Vice President of Digital for Global Water at Ecolab, where she leads global transformation initiatives through digitally enabled water management solutions. With over 25 years of international experience, Anne is a proven leader in driving enterprise-wide digital innovation across industrial sectors leveraging cloud, AI, and IoT to modernize operations and deliver measurable impact.
Her career spans senior roles at Microsoft and Accenture, where she led large-scale transformation programs for Fortune 500 companies. Anne brings a unique ability to bridge operations and technology, helping organizations unlock value in complex, asset-intensive environments.
Anne holds a degree in Chemical Engineering from the University of Oklahoma, along with executive education credentials from Northwestern, Harvard, and Michigan State. She is a trusted advisor to global C-suite leaders navigating digital disruption.
A passionate advocate for inclusive leadership and STEM mentorship, Anne is committed to advancing innovation and empowering the next generation of leaders. Her approach to leadership is grounded in curiosity, collaboration, and a relentless focus on global impact.
Wednesday, April 8, 2026
2:45 PM Track A: Panel: Getting Started with AI in Field Service (Even If You're Risk-Averse)
From automating dispatch to enabling predictive maintenance, AI is making waves in field service, yet for many organizations, the path forward is unclear. In this practical discussion, service leaders who’ve taken the leap will share how to start small, scale responsibly, and ensure AI implementations are effective, secure, and trusted. Panelists will kick off the panel sharing one low-risk high impact AI use case they recommend as a starting point, highlighting what they did, how they pitched it and early results. Additional discussion topics include:
- Making the case to leadership by framing AI adoption in terms of business outcomes, customer benefit, and operational efficiency to gain executive buy-in and resourcing
- Managing risk and IP concerns by protecting proprietary knowledge and mitigating AI risk in highly technical environments
- Practical strategies for launching pilot programs on a budget and focusing on targeted use cases like knowledge retrieval, ticket routing, or predictive diagnostics
- Measuring success to assess value from early efforts, tracking adoption, accuracy, and time savings to justify continued investment
Check out the incredible speaker line-up to see who will be joining Anne.
Download The Latest Agenda