Field Service Virtual Event

September 30 - October 02, 2020

Online

10:30am - 6pm ET

Bart Frabotta, Vice President of Operations and IT at Clean Energy Fuels
Clean Energy Fuels Logo

Bart Frabotta


Vice President of Operations and IT
Clean Energy Fuels

Check out the incredible speaker line-up to see who will be joining Bart.

Download The Latest Agenda

Friday, October 2, 2020: THE EVOLUTION OF CUSTOMERS’ NEEDS IN TIMES OF COVID-19 AND BEYOND

Friday, October 2nd, 2020


12:20 PM Interview with Clean Energy Fuels: Key Lessons from Implementing a Touch-Free Maintenance Program

As service organizations continue to evolve to a “new normal” of ever-changing customer demands, employee needs, and industry developments, exciting opportunities for remote service innovation and differentiation are driving business productivity. 

In this session, Bart Frabotta, Vice President of Operations and IT, Clean Energy Fuels, will discuss Clean Energy’s journey in implementing a touch-free maintenance program, and how it will enable real-time support anytime, anywhere. This session will cover: 

  • Overview of the Clean Energy touch-free service maintenance program
  • The challenges the organization has faced
  • Key benefits that both customers and the company will gain
  • Advice for leaders thinking of embarking on similar initiatives