May 06 - 08, 2024
JW Marriott Desert Springs, Palm Springs, CA
Becky Kramer brings over 20 years of experience in technology, currently leading global business systems for MTS Systems’ Service segment. Her role is focused on unifying systems through an integrated platform, enhancing the customer experience, and developing innovative solutions that drive profitable growth. When she is not working, you will find her glamping and enjoying wine with a good book and her dogs.
MTS, a leading provider of testing equipment, faced operational inefficiencies due to disparate systems. They sought a unified platform and a solution partner that could customize and evolve with their needs while consolidating operations and improving efficiency. With a new FSM platform, MTS achieved higher first-time fix rates and improved capacity planning, enhancing their ability to deliver superior field service to their client base.
Check out the incredible speaker line-up to see who will be joining Becky.
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