Bill Girzone

SVP Global Field Services NCR Atleos

Bill is a results-driven operations leader with expertise in field services and engineering, across power generation, financial, retail, telecom and medical device industries. He is motivated by a passion for meeting customer needs while achieving business priorities, introducing new products and technologies, and developing talent.

MON, May 6: Deep-Dive Workshop Day

2:40 PM Sponsor Workshop 12 AI Results in Production: Deploying Service Resolution Intelligence in Field Service

Hear firsthand from service leaders successfully implementing AI for field service including results and key learnings for deployment including documentation, internationalization, change management, and adoption. We’ll discuss:

Top use cases for AI and ROI (actually in production)
Perception vs. reality once AI is rolled out (production vs. pilot)
How your AI strategy will evolve and expand over time
International deployment - bringing resolutions from countries and languages into a central AI hub

Learn how Neuron7 Service Resolution Intelligence is changing the game, helping customers get to 90%+ resolution accuracy faster with turn-by-turn guidance that brings together knowledge from thousands of people, data sources, and interactions across complex service environments.

Check out the incredible speaker line-up to see who will be joining Bill.

Download The Latest Agenda