Bill Kern

Field Service Practice Director PowerObjects, an HCL Technologies Company

For nearly 20 years, Bill Kern has worked in the Microsoft Dynamics community with prospects and clients from both an ERP and CRM perspective. His specific expertise is in the Field Service functionality of Dynamics 365, which includes scheduling, resource management, inventory management, communication with technicians, preventive maintenance contracts, and returns management.  Kern has been with thePowerObjects team for four years and continues to learn every day about what is new inside Dynamics 365.