April 21 - 24, 2020
JW Marriott Palm Desert Resort & Spa, CA
Customer Advocacy: Putting Customers at the Heart of Your Business
Thursday, April 23rd, 2020
5:00 PM Beer-Tasting Toolbox Talks
- David Rabe, Senior Director, Head of Field Service Automation and MegaLabs, Siemens Healthineers
- Matt Rust, Head of Service Data Analytics and Reporting, Mettler-Toledo
- Brian Zenz, Area Operations Director, SBA Communications
- Michael Ahrens, Senior Director, Field Service Operations, Pure Storage
- Nithin Skaria, Manager, Field Operations, Acuity Brands Lighting, Inc.
- Jodi Johnson, Director, Perfect Execution, Emerson
- Aaron Chiang, Vice President and General Manager - Global Field Service, Cohu, Inc.
- Bill Pollock, President and Principal Consulting Analyst, Strategies for Growth