April 07 - 10, 2026
Hilton Bayfront, San Diego, CA
Bruce has decades of field service experience both as an FSE and as an executive leader of global service businesses. He holds an MBA from Pepperdine University and is the author of The Intentional Field Service Engineer, 2nd Edition and currently is the principal service consultant for Gatekeeper Systems after retiring from service operations. Bruce is often speaking at conferences, service meetings or providing soft skills training to leading service organizations around the world.
Check out the incredible speaker line-up to see who will be joining Bruce.
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