Bruce Breeden

Join us for an insightful track presentation as we explore the dynamic landscape of service networks and their pivotal role in driving business growth and success. Partnering with Gatekeeper, a leader in retail solutions, we explore strategies for optimizing service delivery and accelerating growth. Learn how Gatekeeper's innovative loss prevention and cart availability solutions, supported by a nationwide network of expert technicians and service providers, ensure exceptional customer service and operational efficiency. Join us to uncover actionable insights for scaling operations, maximizing resource utilization, and achieving remarkable success through the power of service networks.

Key Takeaways:

• Insights into leveraging service networks for business growth
• Strategies for ensuring consistent service delivery across third-party servicers
• Best practices for managing and scaling service networks effectively
• Actionable tips for maximizing the potential of service networks for success

Training can only go so far in practicing human connection skills – As a Service Operations Leader and field service author, Breeden discusses building an operating practice and “in flow” learning system to achieve and reward important human connection skills for today’s field service technicians and engineers.