Field Service Palm Springs 2025

April 22 - 24, 2025

JW Marriott Desert Springs, Palm Springs, CA

Bulent Cinarkaya

VP & GM, Field Service Management ServiceNow

Bulent Cinarkaya joined ServiceNow as VP & GM of Field Service Management. Bulent comes to ServiceNow after six years at Salesforce, where he most recently served as the SVP of Product Management for their largest cloud: Service Cloud. Prior to that, he led their industry products, as well as started and grew Financial Services Cloud and Health Cloud to $100M+ businesses.

Bulent grew up in Istanbul and holds a master’s degree in Computer Science from Istanbul Technical University. During his master’s program, he founded a startup, which is now one of. The biggest ISPs in Turkey. He lives in California with his wife and two sons. He loves playing and collecting guitars and he is a huge NBA Warriors fan.

Wed, April 23: Day 2 - The Future of Service: Embracing Necessary Disruption and Accelerating Tech Adoption to Solve Real Customer Problems

12:05 PM PARTNER FIRESIDE CHAT Differentiating Field Service in the Era of Intelligence

Join ServiceNow for this fireside chat with Bell, one of the world’s leading Telecommunications companies, to hear about their journey towards efficiency using intelligent tools for their field service transformation. This insightful conversation will cover Bell’s strategy to streamline several business-critical areas, including network, customer, field service operations, and corporate services, and dive into how you can successfully align your business structure to prepare for optimization. Learn more about their vision for an AI-optimized field service experience, enhanced customer support, and faster service deliveries. Don't miss this opportunity to gain valuable insights from these leaders driving change with intelligent tools

Check out the incredible speaker line-up to see who will be joining Bulent.

Download The Latest Agenda