Deep-Dive Workshop Day: Mastering the Art of Field Service
Tuesday, April 21st, 2020
Christopher Dann started his career at Durst Image Technology over 16 years ago. In his current role as the Director of Technical Services, he leads the North American Service group and is in charge of technology innovation programs, solution selection and partnerships.
Christopher joins us this year to share best practices in overcoming the challenge of planning for the introduction of a completely new product into a new market that requires new structure, labor demand models, and spare parts inventory to keep up with the new industrial market demand. Key takeaways include:
-Key steps you need to take in order to redefine your service demand forecasting and adapt to new market conditions
-Achieve clarity in measuring successes and failures in order to optimize costs and service levels
-Understand your minimum staffing levels and ensure optimized resource allocation