May 06 - 08, 2024
JW Marriott Desert Springs, Palm Springs, CA
Two executives share one game-changing idea in quick 10-minute presentations. These leaders will continue the diversity conversation in the afternoon during a Roundtable discussion.
(Moderated by service leaders; no vendors please. All attendees from service organizations are welcome to participate)
Table #1 – Best Practices for Managing M&As to Rebalance the Service Portfolio and Reduce Technician Turnover – Moderated by Dennis Pappas, former Global Services Director, Advanced Instruments and Managing Director ADAPT Service Consulting
Table #2 - Diversity Innovation: Programs That Are Enhancing Service Recruitment, Loyalty & Retention – Moderated by Corrie Prunuske, President, Commercial & Industrial Division, CoolSys; and Roy Dockery, Roy Dockery, Leadership Consultant & Advisor, The Art of Leading
Table #3 – Service Marketing: How to Generate More Service Business Leads to Support Your Growth Ambitions – Moderated by Ken Murdock, Director US Service Operations, ABB
Table #4 – Leadership Fitness: How to Strengthen Your Leadership Presence & Influence – Moderated by Fred Walkover, Executive Leadership & Personal Development Coach, Crescendo Coaching Group
Table #5 – Technician Retention Strategies– Moderated by Steve Mays, VP, General Manager & Partner, Reynolds Machinery
Check out the incredible speaker line-up to see who will be joining Corrie.
Download The Latest Agenda