Field Service Palm Springs 2024

May 06 - 08, 2024

JW Marriott Desert Springs, Palm Springs, CA

Craig Nelson

Senior Director Professional Services CareAR

CraigNelson oversees Professional and Consulting services for CareAR. He is a thought leader in AR/AI/ML, process optimization, and operational transformation and is recognized for his applied AR/AI/ML deployments in leading organizations.

TUE, May 7: Tech and Service Innovation

2:55 PM PARTNER PRESENTATION Upskilling Field Technicians: How Service Companies Can Use AR Digital Work Instructions to Transform Service Experience

We will discuss:

  • ·Current challenges today facing many services organizations and how AR Digital Work Instructions can help solve them. 
  • Meeting new customer expectations when it comes to service and support,
  •  What global services organizations such as Xerox is doing to develop training and digital work instructions for their field services teams using CareAR Experience Builder

Check out the incredible speaker line-up to see who will be joining Craig.

Download The Latest Agenda