April 26 - 30, 2021
10:30am - 6pm ET
Vice President, Service Support Operations
Canon Solutions America
Thursday, October 1, 2020: ACCELERATING THE DIGITIZATION OF FIELD SERVICE IN RESPONSE TO THE PANDEMIC
Thursday, October 1st, 2020
This panel session explores the impact of efficient parts and supply chain management on customer satisfaction and offers practical recommendations on how to achieve full visibility into your field operations and parts supply for improved service delivery. Key takeaways include:
- Determining the right metrics and KPIs to measure parts supply effectiveness
- The best ways to build relationships with your logistics partners to create parts efficiency
- What to do when end-of-life spares are unavailable or very expensive?
- What innovative technologies including artificial intelligence are impacting spare parts management?